Recent content by jbigbryw

It came back up for me while I was in it. Probably about 5:00ish central.

It seems like this happens around this time every year. This is my third year with this pool equipment and the third spring this has happened. The first time it happened in 2018 I had just had the pool turned on and they had an outage. It prompted me to put in a panel so I don't HAVE to go...

Is the iAqualink website/system down for anyone else? App wouldn't work and I can't get on their website which would lead me to believe that their server is down.

Me too. At first I thought it was me changing my DNS to Google's per texasbrew but then I changed it back and rebooted the router to check and it stayed connected. So I guess they fixed it.

Foursix, yes. Good catch! Just got this from tech support: TechSupport Vista <[email protected]> (sent by [email protected]) 10:25 AM (3 minutes ago) to me We are experiencing a server outage with our iAqualink systems. We are working hard on a...

Well, at least they acknowledged there is an issue. So we got that going for us. Which is nice.

I emailed them. The address is: [email protected]. So now that I start to really think about this issue and how it is regional it makes me think it may be a routing issue with their ISP. Or a DNS issue. This can sometimes happen so that routing tables in our part of the country get...

This happened around the same time last year when they were doing some upgrades and it was out for 4 days I think. This just happened to be the first week my pool was finished and started up. So this was my first experience with the system. Let's just say I was not pleased. So much so that I...

Is anyone else having trouble with the iAqualink app? Since yesterday 4/5/19, the app is not connecting to my pool. I checked the iAqualink 2.0 unit and it has the yellow connected to network light but not the green connected to Internet light. I reset the unit, reset my router, etc. Everything...