Recent content by hum2

My SWG was automatically added. I followed the instructions from Pentair on how to migrate to the app from Link2O and that included power cycling. Everything I saw in the app followed their instructions exactly. All of my devices appeared on the dashboard automatically (Intelliconnect, Light...

I don't have an IC40. I was just answering the question about SWG's in general. I think mine is an IC30. It just has a cable that comes out of the SWG and connects to the bottom of the Intelliconnect for power and communication.

I do see the salt cell water temp and salt level on the IntelliChlor part of the app. Sorry, I don't know on the wire colors. I didn't do the installation myself.

I'm able to control my SWG from the Pentair Home app. But in my setup the SWG goes directly to the Intelliconnect. No separate power center.

I didn't sift through the sand, but from what I could see looking in it appeared very clean. This stuff was just stuck to the buttress. If I have to remove the buttress again, I'll dig through the sand.

From everything I've read if the tank itself is sound (not rusting mainly) you can part out everything else pretty easily. It's really strange that the pressure is dropping and is repaired by backwashing. Maybe there is a piece of debris that is large enough to block the flow and it gets...

Not in the past 3 years that I've been here. Don't know what the previous owners might have done. I had no idea what floc is so had to google it, but nope, none that I've used. This stuff was gummy, sticky, and felt almost rubbery. I cleaned it off best I could, lubed the o-ring, and...

My sand filter started leaking from the closure buttress. I figured I just needed to lube the o-ring or install a new one. When I opened the buttress I found a lot of sticky, gummy stuff stuck to it. Any idea what this stuff might be? Was going to take the part to the local pool store, but...

I'm not an expert, but that could be part of the problem. You can try selecting "add" for "sensor" and see if "air temperature" is available for you to add.

I wonder if the app thinks the air temp is below 40 F? When I select the Intelliconnect tile, the screen comes up that shows Equipment and at the bottom of the list of equipment is "Air Temperature" and it matches the actual air temp in my area. Does yours show the correct temp there?

@CraigW Actually I've been having pretty good luck with the app since I updated on May 4. I loved the Link2O and was worried about the Pentair home, but looks like I got lucky. I did email Pentair about disabling the pump and rather than answering my question they sent me this response on how...

Yes, I could walk all the way over to the panel and put the pump in service mode. But part of the convenience of having a phone app is being able to to turn the pump off at any time and from any where that I want to do so. Had this ability with the Link2O app so asking if it's available with...

I received an email from Pentair that Link2O would be disabled as of June 30, so I finally bit the bullet and updated to Pentair Home today. The process went smoothly and followed along almost exactly with their instructions. My salt cell didn't show up initially, but it was easy to add. Then...

@BowserB thanks for reporting your experience. I still haven't taken the step to convert over to Pentair Home and the more I read about it the happier I am that I haven't 'updated' yet. Link2O has worked very well for me for a few years until they broke the freeze protection. Fortunately for...