Recent content by Floundy

Sorry to hear you’re having problems. Aiper customer service has been the bane of my robotic equipment-owning existence. Hopefully they send you the replacement quickly, as it does sound defective from the behavior you described. The recalled units all start with SN61 and were sold from...

I’m amazed they actually sent you an improved Seagull Pro unit with the 5th wheel; Aiper customer service had refused to send me the newest version last summer vs a refurbished unit. Post in thread 'Aiper Seagull Pro Review' Aiper Seagull Pro Review After 10 weeks of waiting and frustrating...

I agree with you, Aiper’s customer service is abysmal. I will never buy another product from them again. I had posted my story here: Post in thread 'Aiper Seagull Pro Review' Aiper Seagull Pro Review Bottom line is they had my Seagull Pro 2023 model (SN61, now recalled) for 10 weeks over last...

Thanks tcat. I’ve enclosed my basket in a filter saver sock, it seems to catch most of the muck. Still haven’t received the unit and Aiper’s customer service is still frustrating; I was informed via email that my unit was finally being shipped on July 30th, then nothing for two weeks. When I...

I have learned Aiper customer service is like talking to a wall. I returned my Seagull Pro purchased in May 2023 (direct from company) back to them due to it no longer charging, and they received it on July 8th. Two weeks later now (a month total since starting the return process), I am being...