Recent content by dehn0045

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    Filter grid failure for a relatively new Pentair DE filter

    I know this is an old thread, but there isn't a lot of information out there on this issue so I figured I'd add my experience. Pool built in 2018 with all pentair equipment, DE filter worked great for a couple years. Water quality seemed to fade late last summer but I couldn't pinpoint the...
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    Mastertemp 400 Short Cycling

    I called Pentair back again for clarification on the warranty issue. She said that since it was all part of the builder equipment package that everything gets an extended 3 year warranty, so turns out it is still covered. The tech came out today, I wasn't able to be there with him so I'm not...
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    Mastertemp 400 Short Cycling

    Thanks @JamesW for all the help. I'm going to proceed with replacing the FENWAL and see if that solves the problem, if not it won't be bad to have a spare on hand anyway. Then go from there, will let you know how it goes.
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    Mastertemp 400 Short Cycling

    After talking with Pentair I am a little disappointed but not surprised. The guy that I talked to prior to submitting my registration information told me that the heater would be covered for 2 years after the pool was turned over to me by the builder, which wasn't until 12/31/18. Then...
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    Mastertemp 400 Short Cycling

    Yeah, called them and he said to register online, wait 24 hours and then call back. I did the registration, will see what they say when I call tomorrow. I wish I would've been more on top of the equipment stuff, but it was like pulling teeth just to get the necessary stuff done. Will report...
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    Mastertemp 400 Short Cycling

    I believe it is 1.25" and is about 60 ft (the protective sleeve that comes out of the ground is about 2.25" diameter and is labeled 1 1/4". I think it is a 2PSI line to the heater as there is a separate regulator to the house after the meter, the regulator upstream of the meter says 2psi...
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    Mastertemp 400 Short Cycling

    Ok, thanks. I assumed that it was outside of warranty but will give it a try and see what they say.
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    Mastertemp 400 Short Cycling

    It's about 2 years old, installed new with the pool build. Control board and FENWAL are both original The meter is the one going to the house. It has a 1/2 foot dial and a 2 foot dial. Nothing else in the house was running. Checked a few times with a stopwatch. Stack temp topped out at...
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    Mastertemp 400 Short Cycling

    Thanks! I feel like I looked at all the threads a dozen times, but don't remember seeing this one, will check it out.
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    Mastertemp 400 Short Cycling

    Just replaced yesterday, didn't resolve the problem
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    Mastertemp 400 Short Cycling

    @JamesW the FENWAL shows a solid LED but only after the 5 light attempts fail. I think that it blinks once in between each light attempt but I think this coincides with the AFS light that comes on when the blower ramps down. I was able to use the 90 degree barbed fitting from the old gas valve...
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    Mastertemp 400 Short Cycling

    I think you are supposed to remove the "vent" tubing that goes to the blower suction to get a proper test of the outlet side running pressure. I left it hooked up. I will check this again when I have time.
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    Mastertemp 400 Short Cycling

    I'm starting to wonder about the control board. I went through the troubleshooting flowchart in the manual and replacing the control board is where I landed, although the flow chart doesn't match exactly to my scenario (no error codes, sometimes doesn't light, but sometimes does light but cuts...
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    Mastertemp 400 Short Cycling

    I've been lurking here since building my pool a couple years ago. I've finally run into a problem that I haven't been able to resolve with info from the TFP archives. I had the dreaded mouse hotel in my mastertemp 400. I got it cleaned out and mouse-proofed, but the heater has started short...