Recent content by 4x4tx

@Jimrahbe I wasnt home when he did the repair but that is what I assume happened. The tech told me the board was bad and the RS comm link which talks to the pumps was bad. I did not get anykind of warranty receipt, is that something they should send me?

Tech came out today and it was indeed the Board.....replaced and back up and running thankfully

I finally got the pool contract that pentair wanted to see where all the pool equipment was part of the build so they covered me for 3 years. Sending a tech out next week so if its a board it should be good.

@Jimrahbe No sorry this is the original unit I had on a new pool build back in 2022.....nothing has changed or been added to it, it just lost random connection. In theory with a new pool build, if all equipment was part of a new build and purchased for the same project it should be covered I...

@Jimrahbe thank you. I am going to tech support on the phone before I start messing with anything. Just so i know, if its the board, what kind of $$ am I looking at? I am pretty sure we had an electrical surge as other issues have popped up right at this same time

@Jimrahbe Anything else to try ? I have a email into pentair support. It is strange on my pump it says "scheduled" but its running on high which is not the actual schedule so not sure where that is even coming from. I can then manually turn it down. This is the I2, the other one has shown no...

I lied, even the the pump screen said scheduled instead of manual it was not running the right and was just running last manual setting, here are some pics of the com ports

Nm

How can I tell? Need to open up panel? give me some instructions on what i need to do if you can I would think that would be it...also have a heater that maybe plugs in there? @Jimrahbe

I see no evidence the pumps recognize any connection to the panel at all …connections looked fine. We did have some storms this morning and overnight

i unplugged them and rebooted the panel but nothing changed

So take this cover off to start unplugging the pumps?

Found it

How can I tell? I’m out here going through the menus and have yet to see a firm ware version

my response was in this thread fyi for the back story but was moved so it didnt make a lot of sense solo https://www.troublefreepool.com/threads/intellicenter-will-not-communicate-with-vsf-pump.273456/