The coping inside the spa DOES need to be flush. It will matter in long term comfort as you have already felt. In something like that it does not matter if it looks a bit different. With water in the pool and spa most people will not even notice the difference. I would ask them to so a soft "slope" from the pool coping into the spa coping so there is not a hard corner that will make it stand out more. Now this will take some skill so keep an eye on them when they do it.
Also remember the waterline tile will fill in the space a bit but not enough to make for 2". Talk to your PB about it to see what they have to say. IF they say the waterline tile will fill in the space get that in writing and get the fact they will grind down the overhanging of the coping if the tile does not fill it up.
Also remember the waterline tile will fill in the space a bit but not enough to make for 2". Talk to your PB about it to see what they have to say. IF they say the waterline tile will fill in the space get that in writing and get the fact they will grind down the overhanging of the coping if the tile does not fill it up.