Hello,
So I ordered a test kit from the test kit ordering site, and I see the pending charge to my credit card I used, but I can't log in to check status of order, it says my email and password don't match, even though I know they do, but I still clicked forgot password, and im not receiving a password reset email. I also tried to go through setup new account, in case I never did that, and it said my email is already in use. Any body have this issue? Does it take a long time to get the forgot password emails? TIA!
So I ordered a test kit from the test kit ordering site, and I see the pending charge to my credit card I used, but I can't log in to check status of order, it says my email and password don't match, even though I know they do, but I still clicked forgot password, and im not receiving a password reset email. I also tried to go through setup new account, in case I never did that, and it said my email is already in use. Any body have this issue? Does it take a long time to get the forgot password emails? TIA!
