Subscription renewal problem

[mc2021]

Hi,

My PoolMath subscription renewed on 8/21 via Google Play but the app shows it's expired. I have tried logging out and back in too. Same email and username as here. Here is the google play order number: Order number: GPA.3339-7933-4105-68815..0

Who can I contact for assistance?

thanks

 

[Texas Splash]

Calling @Leebo

 

[cledee]

Hi,

My PoolMath subscription renewed on 8/21 via Google Play but the app shows it's expired. I have tried logging out and back in too. Same email and username as here. Here is the google play order number: Order number: GPA.3339-7933-4105-68815..0

Who can I contact for assistance?

thanks

Delete data and cache on the Pool Math app and then force close the app and try to login again.

 

[Leebo]

PoolMath Subscription not Working - Further Reading

www.troublefreepool.com

Can you give the steps in this article a try? Let me know if this helps!!

 

[mc2021]

I just went in to try those steps and it has updated and fixed itself on it's own. Not sure if it sync'd automatically or if you did something, but all good now.

thank you!