Subscription not renewing

[Envieddesigns]

Good day all,
So my subscription renews June 12. Yesterday I tried using pool math and it said premium subscription required. I pressed subscribe and I was back in. This morning same thing pops up. Why isn’t it subscribing me? On my iPhone under my Apple ID under subscriptions pool math is listed there and says renews now June 12 of 2024. Any suggestions?

 

[mknauss]

Email [email protected]

You can try logging out, deleting the app, reinstalling, and logging back in. Or wait for a reply to your email.

PoolMath Subscription not Working - Further Reading

www.troublefreepool.com

 

[Envieddesigns]

Email [email protected]

You can try logging out, deleting the app, reinstalling, and logging back in. Or wait for a reply to your email.

PoolMath Subscription not Working - Further Reading

www.troublefreepool.com

I sent an email. I tried signing out and reinstalling the app with no luck. Thanks.

 

[Envieddesigns]

I’m back in.

 

[DrewLG]

For anyone who finds this thread in the future, you can try this:

1. Open Poolmath.
2. Tap the three-line menu button in the upper left corner.
3. Tap "About TFP".
4. Tap "Restore Subscription".

It won't work for everyone, but it's quick and worth trying before more time-consuming fixes like reinstalling or sending an email.