I’m 100% certain it didn’t run dry in the one day that I ran it with this seal, before I saw the leak and disassembled the pump again.The ceramic is usually pure white.
The gray seems odd to me.
Sorry, new impeller time. The seal overheated for some reason (likely the pump ran dry, clogged basket somewhere, etc.), and the impeller plastic softened. The pressure from the bellows (spring) portion forced the ceramic deeper into the seal cup and caused that bulge. Have seen it many, many times.
Didn't run dry that one time, but probably did on another occasion, and for a longer time, to cause that heat damage to the impeller. That damage is always caused by heat.I’m 100% certain it didn’t run dry in the one day that I ran it with this seal, before I saw the leak and disassembled the pump again.
How possible is it that I got a fake seal kit? Do those even exist?
No, there are no "fake" seals.
Yes it was brand new pure shiny white.Was the ceramic pure white when you installed it?
Will do. I am also going to purchase yet another seal kit and a new impeller once the pool store opens. I will post photos of the brand new seal out of the box.The seal does not look right to me.
It looks like a cheap seal.
Contact Pentair and ask them if that is their seal.
All the Salt/ozone resistant seals that come with the Pentair Seal Kit, P/N: 356198, have black cups.The primary ring is glued to the rest of the seal and the glue looks sloppy.
It does not look like a professionally made seal.
Can you scratch the surface to see how hard the primary ring is?
If it is plastic, it will feel like plastic.
Maybe take some shavings and see at what temperature they melt or burn.
Maybe use a flame on the shavings or slivers to see if the parts burn.
Plastic will probably burn/melt and carbon probably will not burn.
The cup part is usually stainless steel and this cup is black, which seems odd.
Try a magnet on the cup part and on the spring.
Can you find any writing on the parts at all?
Pentair does not make parts like this; they just contract it out to a company and maybe Pentair has chosen a bad subcontractor.
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This is great advice! I watched numerous YouTube videos, including two made by Pentair before I tackled this project. I followed their guide step by step so I now suspect the seal itself wasn’t an issue. I posted photos of the impeller which shows bulging at three different locations around the circumference of the seal seat and inserting/ removing the new seal is very easy to do by hand, which tells me the rubber ring around the ceramic is not making good contact with the seal seat of the impeller.This probably is obvious to all but it should be mentioned for followers of this thread that it is very important to keep those seal surfaces clean when installing them. Most instructions and tutorials I have seen suggest wiping both the ceramic and carbon surfaces clean with a lint free cloth and isopropyl alcohol. You should also be wearing latex gloves on your hands when handling them to avoid getting any skin oils on the seals. Even a fine bit of fiber from a cloth or shirt could keep the seals from properly mating. When applying the silicone lubricant/sealant to the Viton rubber boots, you need to be careful to make sure none of that gets on the sealing surfaces. I’d even go so far as to say the packaging they are enclosed in can easily shed dust/debris and so giving the surfaces a quick wipe with IPA is probably a good idea.
I’m not saying the OP isn’t being careful, just awareness for people reading this thread.