Pump Runs Non-Stop

ALL-WET

New member
Feb 26, 2024
3
Waxahachie, Texas
Pool Size
12000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Jandy Aquapure 1400
I had to reset the time clock on my Zodiac JEP-R. Some how I've got it stuck in the filtration mode. I've tried the lock/unlock buttons several times. I've tried change speeds with the 4 different speed buttons. I've turned the power off and on at the breaker box several times. Any suggestions?
 
Welcome to TFP.

What model pump are we discussing?
 
Try this:
First, make sure that the keypad is not locked by pressing the up and down arrow simultaneously for about five seconds. If the keypad was unlocked, it will lock it. If that doesn't work, unlock the keypad and try turning off the power for 5 minutes and then back on.

If that doesn't work, try this:

Turn off power to the pump.
Open compartment where power wires connect.
Note wire color order at the red 4 wire connector.. It should be 1)Red 2)Black 3)Yellow 4)Green.
Disconnect the two center wires (black and yellow) of the four wire set connecting the JEP-R to the pump.
Don't let the ends touch anything or each other.
Turn on power and load defaults.
Turn off power.
Reconnect the two center wires.
Turn on power.
Reprogram settings.

The power center supplies the controller 10 VDC via the two (2) outside wires (red and green) of the four (4) conductor cables. The two (2) inner wires (yellow and black) provide the two-way communication link between the controller and the power center.

By disconnecting the center wires, you should be able to regain the ability to load defaults.

Check for 10 volts DC to the red and green wires if the above process does not work.

If you have 10 volts dc to the controller and the above procedure did not work, you probably need a new JEP-R.

Below is the procedure to load defaults, which resets settings to factory settings.

The controller must be in the OFF mode before entering the user setup mode. While in setup mode the controller will return back to the OFF mode after one (1) minute since the last key press.
To enter the service setup menu, press and hold MENU, then press and hold the "star" and speed "4" keys. Hold all three (3) keys down for five (5) seconds. To exit, press any speed button
To restore factory default settings to the controller, from the service setup menu, select LOAD DEFAULTS. Press MENU. Using the arrow keys, select YES. Press MENU to restore factory default settings.
 
Try this:
First, make sure that the keypad is not locked by pressing the up and down arrow simultaneously for about five seconds. If the keypad was unlocked, it will lock it. If that doesn't work, unlock the keypad and try turning off the power for 5 minutes and then back on.

If that doesn't work, try this:

Turn off power to the pump.
Open compartment where power wires connect.
Note wire color order at the red 4 wire connector.. It should be 1)Red 2)Black 3)Yellow 4)Green.
Disconnect the two center wires (black and yellow) of the four wire set connecting the JEP-R to the pump.
Don't let the ends touch anything or each other.
Turn on power and load defaults.
Turn off power.
Reconnect the two center wires.
Turn on power.
Reprogram settings.

The power center supplies the controller 10 VDC via the two (2) outside wires (red and green) of the four (4) conductor cables. The two (2) inner wires (yellow and black) provide the two-way communication link between the controller and the power center.

By disconnecting the center wires, you should be able to regain the ability to load defaults.

Check for 10 volts DC to the red and green wires if the above process does not work.

If you have 10 volts dc to the controller and the above procedure did not work, you probably need a new JEP-R.

Below is the procedure to load defaults, which resets settings to factory settings.
I removed the two wires. Turned it on and nothing. Showed “fault”. Put it back together and turened on the power, it started up but once again I can’t use any buttons.
 
The controller must be in the OFF mode before entering the user setup mode. While in setup mode the controller will return back to the OFF mode after one (1) minute since the last key press.
To enter the service setup menu, press and hold MENU, then press and hold the "star" and speed "4" keys. Hold all three (3) keys down for five (5) seconds. To exit, press any speed button
To restore factory default settings to the controller, from the service setup menu, select LOAD DEFAULTS. Press MENU. Using the arrow keys, select YES. Press MENU to restore factory default settings.
 
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