- Jul 7, 2022
- 37
- Pool Size
- 3450
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-20
Hello!
I'm helping a neighbor who recently fired her pool dude. I've introduced her to this website and forum and she has since bought her own test kit and other supplies and is ready to become self sufficient! Her former pool dude stopped using pucks and only used a PoolRx in the skimmer. Her CYA is off the charts and her chlorine is 4-6ppm. That's another story. So, she asked me to take a look at her system. I've had my pool for less than 1 year, so I'm no expert.
This is a 10,000 gallon pebble tech pool about 17 years old. She has a SWG, but there is zero salt in the pool, so it's not doing anything. She has a cleaning robot. Pentair VS 3HP. Aqua Logic Automation.
The pump and robot seem to run fine. There's a service light on the AquaLogic lit up, but I'm assuming that's because it's reading zero salt. The Pentair pump display is BLANK. My system has a communication line from the pump to the panel. This does not have that. When I set a new schedule using the Aqua Logic, the pump doesn't turn on. When I click on the Pool Light, it doesn't turn on. I hear the relay click, but no action.
Is it possible this pump isn't even connected to the panel? It does show a connection error with that lit up lightening bolt.
I was going to attempt to change the schedule on the pump itself, but since the screen is blank, I'm at a loss. I changed the time and schedule on the Aqua Logic to have it start, but nothing. It does clean, so I'm assuming there's a schedule in the pump, I just don't know what it is. I can press on the quick clean and the Start/Stop button and it will start up.
I flipped the breakers for the panel and pump. Nothing. I looked for any burn marks on the board. Nothing.
I've attached a few pictures of her system. Any advice?
I'm helping a neighbor who recently fired her pool dude. I've introduced her to this website and forum and she has since bought her own test kit and other supplies and is ready to become self sufficient! Her former pool dude stopped using pucks and only used a PoolRx in the skimmer. Her CYA is off the charts and her chlorine is 4-6ppm. That's another story. So, she asked me to take a look at her system. I've had my pool for less than 1 year, so I'm no expert.
This is a 10,000 gallon pebble tech pool about 17 years old. She has a SWG, but there is zero salt in the pool, so it's not doing anything. She has a cleaning robot. Pentair VS 3HP. Aqua Logic Automation.
The pump and robot seem to run fine. There's a service light on the AquaLogic lit up, but I'm assuming that's because it's reading zero salt. The Pentair pump display is BLANK. My system has a communication line from the pump to the panel. This does not have that. When I set a new schedule using the Aqua Logic, the pump doesn't turn on. When I click on the Pool Light, it doesn't turn on. I hear the relay click, but no action.
Is it possible this pump isn't even connected to the panel? It does show a connection error with that lit up lightening bolt.
I was going to attempt to change the schedule on the pump itself, but since the screen is blank, I'm at a loss. I changed the time and schedule on the Aqua Logic to have it start, but nothing. It does clean, so I'm assuming there's a schedule in the pump, I just don't know what it is. I can press on the quick clean and the Start/Stop button and it will start up.
I flipped the breakers for the panel and pump. Nothing. I looked for any burn marks on the board. Nothing.
I've attached a few pictures of her system. Any advice?
