- Jul 7, 2012
- 186
We've had this thing for the entire 6 years that we've had our pool. It's always worked without fail (outside of a few comm interrupts occasionally, but they were rare and intermittent).
This year, I can't get it to connect beyond the generic pool info. It says "Auto" at the top and shows the time and pool and air temp correctly and the aux buttons will light up if they are already running, but when I try to touch any of the aux buttons or drill down to any submenus, it says "communication timeout" and returns to the menu. I can't get past this AT ALL.
I've tried the re-address function at the panel and it sends the address and the remote "finds" it, but nothing changes. I've looked at the little clamshell thing outside and the power button is on and the RF and other light (485 link or something like that) are both blinking. I've tried turning the remote off and back on and replacing batteries.
It won't even work right next to the panel.
I called Pentair and the girl said I needed a new remote. That was it, no troubleshooting or anything.
Anything else I should try before I give up?
TIA
This year, I can't get it to connect beyond the generic pool info. It says "Auto" at the top and shows the time and pool and air temp correctly and the aux buttons will light up if they are already running, but when I try to touch any of the aux buttons or drill down to any submenus, it says "communication timeout" and returns to the menu. I can't get past this AT ALL.
I've tried the re-address function at the panel and it sends the address and the remote "finds" it, but nothing changes. I've looked at the little clamshell thing outside and the power button is on and the RF and other light (485 link or something like that) are both blinking. I've tried turning the remote off and back on and replacing batteries.
It won't even work right next to the panel.
I called Pentair and the girl said I needed a new remote. That was it, no troubleshooting or anything.
Anything else I should try before I give up?
TIA