As stated, I'm having issues with the app. Recently upgraded, by USB as OTA would not work, to firmware 4.8.1. Since that time, I can't access the app. I get the "Omni Controller lost connection to router". This system has been working to control pool functions for 1 year.
Some things that are probably important.
1. Started with a WiFi connection. Both the OnmiLogic control panel and my Orbi system showed the antenna connected.
2. Converted to ethernet. Both panel and Orbi show connection.
3. I have installed and uninstalled the app.
4. I have deleted my app account and created a new one with a different email.
5. I tried having my phone on cellular and turning off the wifi, but that didn't work either.
6. In my searches, I've read that the OmniLogic controller and the Orbi don't get along very well. But again, they worked fine for one year.
7. EDIT TO ADD: I can connect to the upgrade server which states I am at the latest firmware.
Nada. I've tried contacting Hayward directly to no avail.
Any helpful hints would be gratefully appreciated.
Some things that are probably important.
1. Started with a WiFi connection. Both the OnmiLogic control panel and my Orbi system showed the antenna connected.
2. Converted to ethernet. Both panel and Orbi show connection.
3. I have installed and uninstalled the app.
4. I have deleted my app account and created a new one with a different email.
5. I tried having my phone on cellular and turning off the wifi, but that didn't work either.
6. In my searches, I've read that the OmniLogic controller and the Orbi don't get along very well. But again, they worked fine for one year.
7. EDIT TO ADD: I can connect to the upgrade server which states I am at the latest firmware.
Nada. I've tried contacting Hayward directly to no avail.
Any helpful hints would be gratefully appreciated.
