We had our pool installed last year, but never used the heater. Today I turned it on from my EasyTouch panel and after a few minutes the "service heater" light came on. Any trouble shooting ideas? We had the proper gas meter installed.
New Mastertemp 400 "Service Heater"
- Thread starter sheree202
- Start date
Did the heater actually fire up and stay lit or did it try but not ignite?
I’ll share with you the solution to my problem with the same heater...when I fired it up the first time, I failed to open the gas cutoff valve...it would attempt to light and then turn off...with the service light coming on....don’t tell anyone...
I won't tell anyone!
I wonder if something was missed during the heater installation. I just checked and our valve is open.
Are you getting an error code?
Are any of the diagnostic LEDs on?
There should be a gas valve on the gas line outside of the heater, make sure that it's open.
There's also a switch on the gas valve inside the heater. Make sure that the toggle switch is in the "On" position.
Also verify that the heater is set for the correct incoming voltage. It comes set to 240 volts with a selector plug. If the supply power is 120, you need to use the 120 plug.
Are any of the diagnostic LEDs on?
There should be a gas valve on the gas line outside of the heater, make sure that it's open.
There's also a switch on the gas valve inside the heater. Make sure that the toggle switch is in the "On" position.
Also verify that the heater is set for the correct incoming voltage. It comes set to 240 volts with a selector plug. If the supply power is 120, you need to use the 120 plug.
Pool Clown
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