My Pentair app has been working for the last year and a half. Within the last week I’ve been noticing that if I try to connect the spa and turn it on, it shows on the app that it is turned on however, in person the spa is not on — same with all other features
My ScreenLogic app is connecting however, it is not communicating
- Thread starter Eileenmirabal
- Start date
- May 3, 2014
- 58,504
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Welcome to the forum.
Can you turn on your lights? Turn them on via the app, then go out and see if they are on.
Can you turn on your lights? Turn them on via the app, then go out and see if they are on.
- May 3, 2014
- 58,504
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Ok.
Do you have the wireless link from the easytouch to the protocol adapter or is it hard wired?
Do you have the wireless link from the easytouch to the protocol adapter or is it hard wired?
- May 3, 2014
- 58,504
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
The Protocol Adapter is not communicating with the Easytouch. So it is likely the wiring.
If you go out to the Easytouch and turn on the lights, does it show on the Screenlogic app?
If you go out to the Easytouch and turn on the lights, does it show on the Screenlogic app?
E,
If it is hardwired, I suspect that you have lost one of your RS-485 chips. Either in the EasyTouch or the in the Protocol adapter.
If you have an IntelliFlo pump, tell us if the display shows "Display Not Active" or some RPM screen, or if the screen is blank.
Thanks,
Jim R.
If it is hardwired, I suspect that you have lost one of your RS-485 chips. Either in the EasyTouch or the in the Protocol adapter.
If you have an IntelliFlo pump, tell us if the display shows "Display Not Active" or some RPM screen, or if the screen is blank.
Thanks,
Jim R.
