I’ve attached some photos and our pump normally runs 9 AM to 9 PM. I noticed the other morning before 9 AM. I could hear the spa pump quietly running without suction and you can see in my photo of my pool. That spa pump is pumping enough to create the waterfall effect on our hot tub. However, our main pump is not turning on with our schedule, and there is no suction in either of these pumps and the cartridge filters reading zero PSI. Where to start? I have no idea why all this is falling apart all the sudden other than the fact it’s over a decade old owner of the home. Thank you.
Is my pool dead?
- Thread starter ChandlerInFBGTX
- Start date
Flying Tivo
TFP Guide
- Jan 24, 2017
- 2,962
- Pool Size
- 7500
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Pumps should not run dry. Turn off imediately. Open up the lids of the pump controller and take a picture. What are your schedules on the ET?
Please see latest photos: the Intelliflow pump is the main pool pump and it has the controller on top of it. There is no noise coming from this pump and the controller on top appears off. I tried hitting some buttons and it didn’t do anything.
The pump next to that is making a normal sounding running noise. I can put my hand to it and feel vibration, so it is definitely pumping or running. This whisper flow pump is specifically for our spa and apparently is pushing water because our spa is Filled up and doing the waterfall effect so I’m hoping that’s good. I have no idea how to turn off the spa/whisper flow pump. It is normally AUX 1 on the control board in the photo.
You can see that “filter pump” is lit up red signifying that it is on according to our schedule but it really is not. We run a 9 AM to 9 PM pump schedule so it thinks it’s on at least… again, I can’t turn the filter pump button off because the pool pump IS ALREADY OFF. When I hit three button it just turns the red light off.
aux 1 would normally turn the spa pump off but it doesn’t do jack either
The pump next to that is making a normal sounding running noise. I can put my hand to it and feel vibration, so it is definitely pumping or running. This whisper flow pump is specifically for our spa and apparently is pushing water because our spa is Filled up and doing the waterfall effect so I’m hoping that’s good. I have no idea how to turn off the spa/whisper flow pump. It is normally AUX 1 on the control board in the photo.
You can see that “filter pump” is lit up red signifying that it is on according to our schedule but it really is not. We run a 9 AM to 9 PM pump schedule so it thinks it’s on at least… again, I can’t turn the filter pump button off because the pool pump IS ALREADY OFF. When I hit three button it just turns the red light off.
aux 1 would normally turn the spa pump off but it doesn’t do jack either Attachments
Small correction: the spa pump is running with full suction because I can see air bubbles in this photo where my hand is placed. Although I have no idea how to turn the spa pump off. So in summary, the main pool pump, which is called filter pump on my easy touch control board is not on. There is no pressure in the cartridge filter and the panel on top of the flow variable speed pump does not react to any button inputs. Easy touch computer is acting like it remembers my schedule based on the filter pump light being on red but turning it on and off does not do anything nor does turning AUX1 off and on do anything either (spa pump).
Attachments
kul
Bronze Supporter
- Oct 1, 2021
- 1,253
- Pool Size
- 15000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
It should be powered. It’s always been powered and haven’t touched anything
kul
Bronze Supporter
- Oct 1, 2021
- 1,253
- Pool Size
- 15000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
This is blank and I tried hitting every button on here and -nothing. This is located on the main pool pump. Strangely the spa pump next to it is running (and can’t find a way to shut it off)
Attachments
kul
Bronze Supporter
- Oct 1, 2021
- 1,253
- Pool Size
- 15000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
Seems like it’s not getting power. If you have automation, I’d guess there’d still be something on that screen.
I do not have automation so unfortunately cannot provide further guidance. There are others here who know more about this so hopefully someone can help you troubleshoot further.
I do not have automation so unfortunately cannot provide further guidance. There are others here who know more about this so hopefully someone can help you troubleshoot further.
Check the circuit breaker and make sure it’s not popped
Circuit breaker looks good. Again, main pump doesn’t seem to be on or have power to the touchpad on it & the spa pump is running on its own. Normally spa pump can be turned off on the Easytouch at AUX1. It doesn’t do anything now- just runs
Sounds like you may have to call someone to check if the circuit breaker is on and it doesn’t have anything displayed on it, it sounds like power is not getting to it
Flying Tivo
TFP Guide
- Jan 24, 2017
- 2,962
- Pool Size
- 7500
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40