Hello All,
I've been an avid reader of this site for years, but never had any problems that required help until now. My intelliflo VS pump is 14 months old and just came down with an issue. My pentair Suntouch controller provides power to the pump and Pentair IC40 just as it should at the appropriate time, but the pump motor fails to turn. The display on the pump has power. I removed the controller cable from the pump to manually turn it on. The display acts just like it normally would (pump speed increases, watts go up, priming is displayed) and looking at the display you would think the motor is working, but it is in fact not turning at all. After a few seconds the display then shows a priming error warning, I assume because there is no actual water flowing.
Does anyone know of anything I can do to try to get the motor to work. Pentair is closed now and I need to get it working.
I've been an avid reader of this site for years, but never had any problems that required help until now. My intelliflo VS pump is 14 months old and just came down with an issue. My pentair Suntouch controller provides power to the pump and Pentair IC40 just as it should at the appropriate time, but the pump motor fails to turn. The display on the pump has power. I removed the controller cable from the pump to manually turn it on. The display acts just like it normally would (pump speed increases, watts go up, priming is displayed) and looking at the display you would think the motor is working, but it is in fact not turning at all. After a few seconds the display then shows a priming error warning, I assume because there is no actual water flowing.
Does anyone know of anything I can do to try to get the motor to work. Pentair is closed now and I need to get it working.