iAqualink Setup for EVO614

CarolD

0
Jul 21, 2018
77
Richmond, TX
I bit the bullet and purchased the EVO 614 iq from Marina Pool and Spa. Came today. It's in the water right now cleaning. I am attempting to setup the iAqualink app and I've reached a decision point I don't know how to answer. Tried calling support and 35 minutes later I am still on hold. If anyone has recently gone through this process I would appreciate some help!
When adding my cleaner, I choose Robotic Cleaner. The next page asks me which series, Alpha, VRX, or 9 Series. I have absolutely no idea. I have tried to find documentation and can't find anything. I am so frustrated right now. If you have done this and know what to choose please help!
Carol
 
Carol,

Not sure I can help, but I don't remember entering that info when I set up my account. I just looked in my app under "my system" and nowhere is that info stored??

I'd talk to Marina..

I do remember that for some reason I could not get things to work on the app and I had to delete everything and start over.

Thanks,

Jim R.