Hayward EcoStar SP3400 VSP

[tbowker]

Hi,

I have Hayward EcoStar variable speed pump model #SP3400 VSP. I was outside working and heard a strange noise and the pump stalled. It is 5-6 years old. A little online research and determined the motor needed to be replaced. Sure enough, it had completely seized, the seal had been compromised and water had gotten into the motor housing. I replaced with new Ecostar motor assembly, part number SPX3400Z1ECM.

Now, I still get the "pump stalled" error. I have had this problem before with air in the line and unable to prime it properly. It makes a brief vibrating sound when it tries to start, then I get the warning message. Cycles through that several times.

I hope I don't also need a drive. It is an expensive part. Any thoughts on other things to try?

Thanks

 

[tstex]

Hello tbow, you should be focused on the Ten vs Ga game this weekend, not pumps. Welcome to TFP !!!

Wish I had better news, but you will prob need a new drive too ($$$$). One thing people try is turning off the power for 10-20 mins. This means turning off at the circuit breaker.

Since your pump is 5-6 yrs old, and for an ecostar, that's pretty old. If you want to keep that pump, I would ping all pool contacts you have to see if you can find a working drive that is on a non-installed E-star...I would not spend the $500-$600 on a new one, I would go w another pump for sure. You can try, but plead your case w Hayward Corp and see if they can sell you a used refurbished one.

Finally, if you look at the bottom of my post, you can see what type of equipment I have posted in my signature area. Pls do this. It helps to answer your questions. Do you have automation? if not, you can buy any VSP, preferably a pentair VSP...

Good luck

PS - those motor assemblies are not cheap either. If you do need a controller, as mentioned, I would not buy a new one, AND see if you can return the motor assembly or take a restocking charge. Those drives can be $700-$800...w a $600 motor assembly, you're already at a new pump....

 

[1poolman1]

Hi,

I have Hayward EcoStar variable speed pump model #SP3400 VSP. I was outside working and heard a strange noise and the pump stalled. It is 5-6 years old. A little online research and determined the motor needed to be replaced. Sure enough, it had completely seized, the seal had been compromised and water had gotten into the motor housing. I replaced with new Ecostar motor assembly, part number SPX3400Z1ECM.

Now, I still get the "pump stalled" error. I have had this problem before with air in the line and unable to prime it properly. It makes a brief vibrating sound when it tries to start, then I get the warning message. Cycles through that several times.

I hope I don't also need a drive. It is an expensive part. Any thoughts on other things to try?

Thanks

Might try this:

Hayward SPX3400DR Ecostar Drive Controller **Repair Service** – Salt Solutions Inc.

Salt Solutions provides a proven repair option for customers with broken salt chlorinator equipment.

saltsolutionsinc.com

 

[tstex]

Might try this:

Hayward SPX3400DR Ecostar Drive Controller **Repair Service** – Salt Solutions Inc.

Salt Solutions provides a proven repair option for customers with broken salt chlorinator equipment.

saltsolutionsinc.com

tbow, poolman gave you another great option. I have not used this company, but ck into what a 1 yr warranty means: return policy, how it is the problem diagnosed, how long are the repairs, etc], $250 is much less than $600-$700. But, if you can return the motor assembly, I would go that route and use your $800-$900 to invest in a new pump w a 3-4 yr warranty. good luck

 

[tbowker]

Hi,

I have Hayward EcoStar variable speed pump model #SP3400 VSP. I was outside working and heard a strange noise and the pump stalled. It is 5-6 years old. A little online research and determined the motor needed to be replaced. Sure enough, it had completely seized, the seal had been compromised and water had gotten into the motor housing. I replaced with new Ecostar motor assembly, part number SPX3400Z1ECM.

Now, I still get the "pump stalled" error. I have had this problem before with air in the line and unable to prime it properly. It makes a brief vibrating sound when it tries to start, then I get the warning message. Cycles through that several times.

I hope I don't also need a drive. It is an expensive part. Any thoughts on other things to try?

Thanks

Thanks guys! I watched a Drive repair video and that does not look like fun. It's a shame because with the ProLogic we really don't use the computer in the drive, just power for the motor. I've already installed the new motor. And since I have the ProLogic, at this point I'm probably stuck buying a drive. I'd consider repair but not sure about turn around time. I'm already about 4 weeks into down time, using tabs and running the other pump but it's turning green. So I'll be about $1500 in total... $600 motor, $800 drive and $100 seals/parts. Still better than the $2500+ I was quoted.

I tried changing my signature - hopefully it shows up below.

 

[tbowker]

Hi,

I have Hayward EcoStar variable speed pump model #SP3400 VSP. I was outside working and heard a strange noise and the pump stalled. It is 5-6 years old. A little online research and determined the motor needed to be replaced. Sure enough, it had completely seized, the seal had been compromised and water had gotten into the motor housing. I replaced with new Ecostar motor assembly, part number SPX3400Z1ECM.

Now, I still get the "pump stalled" error. I have had this problem before with air in the line and unable to prime it properly. It makes a brief vibrating sound when it tries to start, then I get the warning message. Cycles through that several times.

I hope I don't also need a drive. It is an expensive part. Any thoughts on other things to try?

Thanks

Looks like we have a very similar setup. Thanks for the advice!

 

[tbowker]

Might try this:

Hayward SPX3400DR Ecostar Drive Controller **Repair Service** – Salt Solutions Inc.

Salt Solutions provides a proven repair option for customers with broken salt chlorinator equipment.

saltsolutionsinc.com

I may reach out to the guy. I guess the motor seized and fried the drive.

 

[tstex]

Thanks guys! I watched a Drive repair video and that does not look like fun. It's a shame because with the ProLogic we really don't use the computer in the drive, just power for the motor. I've already installed the new motor. And since I have the ProLogic, at this point I'm probably stuck buying a drive. I'd consider repair but not sure about turn around time. I'm already about 4 weeks into down time, using tabs and running the other pump but it's turning green. So I'll be about $1500 in total... $600 motor, $800 drive and $100 seals/parts. Still better than the $2500+ I was quoted.

I tried changing my signature - hopefully it shows up below.

$2500 to install another EcoStar or tristar 2.7 is very steep. The plumbing w unions are the same, same wire changes, etc. it’s exact plug n play. I would obtain 2-3 more quotes.