- Apr 9, 2019
- 16
- Pool Size
- 28000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite (T-15)
Hello to all,
I keep my pool running all year. Pool was built in Sept 2018. Last spring my salt cell quit registering salt correctly. I cleaned it and still not right. I purchased a Hayward t-15 replacement cell from Pool Supply World in March 2020. Today, it is not registering correct salt per Taylor test kit and not generating.
I called Pool Supply World who said I have to go to Hayward. I called Hayward and after holding for 10 minutes, it kicks me off. The Hayward website says the nearest Hayward service center is 99 miles away.
Anyone else having issues with contacting Hayward or having Pool Supply World manage warranty?
How long should a salt cell last running most of the year?
Frustrated,
Jane
I keep my pool running all year. Pool was built in Sept 2018. Last spring my salt cell quit registering salt correctly. I cleaned it and still not right. I purchased a Hayward t-15 replacement cell from Pool Supply World in March 2020. Today, it is not registering correct salt per Taylor test kit and not generating.
I called Pool Supply World who said I have to go to Hayward. I called Hayward and after holding for 10 minutes, it kicks me off. The Hayward website says the nearest Hayward service center is 99 miles away.
Anyone else having issues with contacting Hayward or having Pool Supply World manage warranty?
How long should a salt cell last running most of the year?
Frustrated,
Jane