Dolphin Supreme can’t setup weird error

[Garciarios]

Brand new I unpackaged it plugged it in. It finds it but the weird part it says “Bathroom” then Bluetooth logo. I go next and it says Motor unit serial numbers does not exist. See attached pictures. Is it used? I’m thinking g if just ordering another new one and returning this. Customer support said it might be the power supply and it would take weeks to get to me. Sounds Ike it’s the Dolphins Motor not the power supply. And why does it say Bathroom?

 

[PoolStored]

Sorry you haven't had a response...let's bump this thread and see what we get...

 

[Newdude]

And why does it say Bathroom?

I couldn't even begin to guess. Of ALL things to say..........


Hang tight and maybe someone knows.

 

[BDY]

Was it bought from an authorized dealer? If so can’t they just exchange it?