I've had this pool for 4 years and this year is the first time that this has been a problem. 3 times since my pool has been opened I have tried to vacuum it. I put the vacuum head on the bottom, turn the pump on high then put one end of the hose over the water coming out until the hose is full of water. As soon as I put that end of the hose in the skimmer hole, the water in the pump starts going down and down until it's almost dry. When I'm done vacuuming and pull the hose out of the skimmer, the pump stays really low on water. The only way to get it full again is to open the top and let the water come splashing up, hen closing again. I just bought a new vacuum head so I know it's not cracked or anything. Not sure how it could be sucking air in anywhere. It's an above ground pool with Hayward equipment. This doesn't seem like an equipment specific problem which is why I'm not bothering to list each piece of equipment. Let me know what you may need to help or if pics would help. No one in my area is familiar with pools. Thanks