Aqualink 3.0

Nick53

New member
May 27, 2023
2
Hilton Head, SC
Aqualink 3.0 is randomly turning the pump on and off. I have a new pool that was completed in March 2023. Aqualink was set up by a tech hired by the builder (basically a guy that cleans pools and knows how to configure the Aqualink 3.0). Everything worked fine until around the first week of December 2023 when the pump shut off by itself shortly after a pool cleaning. It was off for about 3 days when it suddenly turned back on. It then ran normal for a couple weeks until today, 1/1/24, when the pump shut off when it was supposed to be running. During all of the times when the pump shut off unexpectedly , the Aqualink app showed that the pump was on(green). I have tried resetting everything to no avail. Any thoughts?
 
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Welcome to TFP.

What model pump are we discussing?

Is your pump controlled by the filter pump relay power or is it a VS pump controlled through RS-485 commands?
 
Can you screen shot your schedule from the Aqualink that shows run times of the pump and any other equipment?
Also - what is the make and model of the pump you are controlling with the RS-485 cable?

See example
IMG_0280.png