Active 20 acting tempermental

[bbrock]

Hi you all,
Have a newer Active 20 bought in Aug. 2021 but using with my old controller from July 2017. Everything was working just fine, until I noticed that the remaining pool cable on my deck hadn't changed position for about a week. I have the cover on my pool, to give Ghostlight (our Active 20) her privacy while she works. Didn't want her thinking I was looking over her shoulder. Anyhow, even with that privacy, it appears that she is not working. Sure I will talk about giving her a raise (LOL), but I was wondering from you all if you think the controller could be the cause. When I depress the on/off switch, Ghostlight activates and operates, but only very shortly, then will just stop. Please share your thoughts on what could be happening. Thanks.

 

[Mdragger88]

Where’s the controller that goes with the bot? I didn’t think you could buy them separately. If you have it try using that one instead.
There are some tests/checks u can do before sending it in for warranty service/ calling maytronics.
Like pulling it out & checking that the self test completes.

It’s possible the movement u are seeing is the initial self test & then the bot shuts down for some other reason like a clogged impeller. Check that the impeller isn’t clogged with hair or debris-

 

[bbrock]

Tx for the reply.

Yes, it was an option at Marina to purchase a new robot minus the parts I did not want (basket, filters, controller). Saved me some $. But if it really is the controller that is the problem here, then it will mean that my new controller purchase occurred about 6 mo. after my new robot. So, when it is time to replace a robot, perhaps it is time to replace the controller as well.

Before I received your reply, I had already bought a controller. Should be getting to me soon.

 

[Mdragger88]

Did u check out the other things mentioned above?

 

[bbrock]

My Active20 works. It’ll operate normally, but it just shuts off, that’s the problem.

 

[bbrock]

Added a new controller. Things working great/back to normal.

So yes, tip for y’all that you can piecemeal items at Marina. Margaret will do that. It’s great in that she gave me a credit for the controller based on a certain price, and then months later when I need it sold me a controller for that same amount; no up-charging.

But I realize in this situation given the failure of my S200 in/around September 2021, my controller failed only 5 months later. Long story short, I see you when you get the expected length of service out of your robot, it may be time to replace your controller as well.

B