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Thread: Help im freaking out!!

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    SuzyAbbott's Avatar
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    Angry Help im freaking out!!

    So we had some rust stains on the outside of our 1 year old matrix pool. The pool guy said he would come out and repair it and fix the leak issue around the skimmer and jets. I was home all day and didnt see them here. I went our back and this is how they fixed it. image.jpg

    They sanded ut and painted it black!!! I called asking what the **** and he said thats what we talked about. Im like no way. They were supposed to take the jet out do the open edge causing the rust and put the jet back in.

    He said he can paint over the black with gray but its not going to match exactly. I would never had lt them do it if i knew this is what if be left with.

    What do i do now?? Let them comw back and paint over it? Do it ourselves? I am so ******!!!
    24' Sharkline Matrix. Coral Reef Liner. Clearwater II Cartridge Filter. Saltron Retro Salt WaterGenerator. 4x20 Ecosaver Solar Panels, Rover Jr. robot vac. Fiberglass Steps and Lifesaver pool fence/gate.

    Previous pool: 9x18 intex with salt water generator and vinylworks 5x10 deck.

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    Mod Squad jblizzle's Avatar
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    Re: Help im freaking out!!

    Wow that is some shoddy work ... maybe you should fix the scratches/rust on his car the same way ... but seriously do not do that

    I thought they were weird shadows at first ... took a minute to realize what I was looking at.
    Jason, TFP Moderator
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    Re: Help im freaking out!!

    Wow! I would freak out.... I personally would gather my warranty information and call a lawyer (perhaps threaten with one first) I would want them to fix it the right way.

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    SuzyAbbott's Avatar
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    Re: Help im freaking out!!

    This is a large widely known pool company. I am on the verge of a breakdown right now

    - - - Updated - - -

    And it was rust stains down the side. We never even tried to clean them. Never im my wildest thoughts would i think theyd paint my pool wall black!!!
    24' Sharkline Matrix. Coral Reef Liner. Clearwater II Cartridge Filter. Saltron Retro Salt WaterGenerator. 4x20 Ecosaver Solar Panels, Rover Jr. robot vac. Fiberglass Steps and Lifesaver pool fence/gate.

    Previous pool: 9x18 intex with salt water generator and vinylworks 5x10 deck.

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    Mod Squad pooldv's Avatar
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    Re: Help im freaking out!!

    I am freaked out too! someone turned your pool sideways! Sorry, couldn't resist.


    At this point if you have the ability to repair it yourself then I would do that. Go to Lowes and buy some gray rustoleum.

    So, he says the the gray paint won't match. I guess he thinks black does? What the heck?!?!??
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    Mod Squad jblizzle's Avatar
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    Re: Help im freaking out!!

    Were the leaks at least stopped?
    Jason, TFP Moderator
    18k IG pebblesheen pool, Hayward ProLogic P4 w/ T-15 SWG, Pentair 1HP 2-speed Superflo, Hayward 6020 DE filter
    500 sqft Heliocol solar panels, ThePoolCleaner, TF-100 test kit w/ SpeedStir
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    SuzyAbbott's Avatar
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    Re: Help im freaking out!!

    I dont know. We just opened it and the level was down so they could fix the leak so i wont know until i bring the level back up.

    - - - Updated - - -

    Lol we renovated a condemned 6500 square foot mansion. I thought id hire experts for this since plumbing isnt our thing. Shoulda just done it. Could not have been any worse
    24' Sharkline Matrix. Coral Reef Liner. Clearwater II Cartridge Filter. Saltron Retro Salt WaterGenerator. 4x20 Ecosaver Solar Panels, Rover Jr. robot vac. Fiberglass Steps and Lifesaver pool fence/gate.

    Previous pool: 9x18 intex with salt water generator and vinylworks 5x10 deck.

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    Mod Squad pooldv's Avatar
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    Re: Help im freaking out!!

    Quote Originally Posted by SuzyAbbott View Post
    Shoulda just done it. Could not have been any worse
    No doubt! My kids could do better.


    Quote Originally Posted by SuzyAbbott View Post
    Lol we renovated a condemned 6500 square foot mansion.
    cool!!!
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    2012 build and pics, 20k gal gunite, black onyx pebblesheen, OK flagstone, IntellifoVS, cart filter w/Pleatco, IC40 SWG, Solartouch, 5 12'x4' solar panels, HP50HA heat pump, 8mil solar cover, borates, TF-100 test kit, SONOS, Doheny's Discovery Robot, hot tub on bleach

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    Re: Help im freaking out!!

    Suzy, I wouldn't be happy either, but perhaps you can get some resolution by going higher up the chain with management. Surely someone would agree this wasn't the best fix.
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    SuzyAbbott's Avatar
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    Re: Help im freaking out!!

    Check out the house if youre interested. Www.whitecitymansion.com
    24' Sharkline Matrix. Coral Reef Liner. Clearwater II Cartridge Filter. Saltron Retro Salt WaterGenerator. 4x20 Ecosaver Solar Panels, Rover Jr. robot vac. Fiberglass Steps and Lifesaver pool fence/gate.

    Previous pool: 9x18 intex with salt water generator and vinylworks 5x10 deck.

  11. Back To Top    #11

    Re: Help im freaking out!!

    Pool walls rust on the inside as well. Look at my pics in my "Catastrophic Failure" post....if you really want to lose some sleep.
    33' x 54" Round AG - 150lb Clearwater High Flow sand filter - 1.5 hp two peed Hayward pump - TF-100 Test Kit - 1 clear clean pool thanks to TFP and BBB - 1 soggy wife and 3 water logged boys. Next up, THE deck!

    All of the above now in wreckage, hauled for scrap...and to wrap hunting blinds.

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    SuzyAbbott's Avatar
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    Re: Help im freaking out!!

    Does anyone havr a recommendation on what type of paint wr should use to fix this? U dont really want them on my property again at this point.
    24' Sharkline Matrix. Coral Reef Liner. Clearwater II Cartridge Filter. Saltron Retro Salt WaterGenerator. 4x20 Ecosaver Solar Panels, Rover Jr. robot vac. Fiberglass Steps and Lifesaver pool fence/gate.

    Previous pool: 9x18 intex with salt water generator and vinylworks 5x10 deck.

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    Mod Squad pooldv's Avatar
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    Re: Help im freaking out!!

    Quote Originally Posted by SuzyAbbott View Post
    Check out the house if youre interested. Www.whitecitymansion.com
    Hey! I've been following your blog for years! Super cool house and history. I'm an old house junky.
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    2012 build and pics, 20k gal gunite, black onyx pebblesheen, OK flagstone, IntellifoVS, cart filter w/Pleatco, IC40 SWG, Solartouch, 5 12'x4' solar panels, HP50HA heat pump, 8mil solar cover, borates, TF-100 test kit, SONOS, Doheny's Discovery Robot, hot tub on bleach

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    SuzyAbbott's Avatar
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    Re: Help im freaking out!!

    Does anyone havr a recommendation on what type of paint we should use to fix this? U dont really want them on my property again at this point.
    24' Sharkline Matrix. Coral Reef Liner. Clearwater II Cartridge Filter. Saltron Retro Salt WaterGenerator. 4x20 Ecosaver Solar Panels, Rover Jr. robot vac. Fiberglass Steps and Lifesaver pool fence/gate.

    Previous pool: 9x18 intex with salt water generator and vinylworks 5x10 deck.

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    Mod Squad pooldv's Avatar
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    Re: Help im freaking out!!

    Quote Originally Posted by SuzyAbbott View Post
    Does anyone havr a recommendation on what type of paint wr should use to fix this? U dont really want them on my property again at this point.
    My amateur recommendation is to use Rustoleum spray paint. I'm sticking with that unless someone has a better idea.
    TFP Moderator
    If TFP helped you or saved you money - Become a TFP Supporter! <--Click here
    2012 build and pics, 20k gal gunite, black onyx pebblesheen, OK flagstone, IntellifoVS, cart filter w/Pleatco, IC40 SWG, Solartouch, 5 12'x4' solar panels, HP50HA heat pump, 8mil solar cover, borates, TF-100 test kit, SONOS, Doheny's Discovery Robot, hot tub on bleach

  16. Back To Top    #16
    SuzyAbbott's Avatar
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    Re: Help im freaking out!!

    Quote Originally Posted by pooldv View Post
    Hey! I've been following your blog for years! Super cool house and history. I'm an old house junky.
    Thanks!! Not alot of news lately were pretty much done (or as done as its gonna get!). We had 11 swans on the lake yesterday and the eagles were flying by. Its an awesome spot and we really love it!!
    24' Sharkline Matrix. Coral Reef Liner. Clearwater II Cartridge Filter. Saltron Retro Salt WaterGenerator. 4x20 Ecosaver Solar Panels, Rover Jr. robot vac. Fiberglass Steps and Lifesaver pool fence/gate.

    Previous pool: 9x18 intex with salt water generator and vinylworks 5x10 deck.

  17. Back To Top    #17
    Mod Squad pooldv's Avatar
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    Re: Help im freaking out!!

    Awesome indeed, I love it too. Good job saving some history.
    TFP Moderator
    If TFP helped you or saved you money - Become a TFP Supporter! <--Click here
    2012 build and pics, 20k gal gunite, black onyx pebblesheen, OK flagstone, IntellifoVS, cart filter w/Pleatco, IC40 SWG, Solartouch, 5 12'x4' solar panels, HP50HA heat pump, 8mil solar cover, borates, TF-100 test kit, SONOS, Doheny's Discovery Robot, hot tub on bleach

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    SuzyAbbott's Avatar
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    Re: Help im freaking out!!

    I sent an email to the bosses telling them to go pound salt and ill find someone else to fix it (me and the hubbs). and im not paying their bill either. The two valves they put on are not going to equal the cost to fix their repair.
    24' Sharkline Matrix. Coral Reef Liner. Clearwater II Cartridge Filter. Saltron Retro Salt WaterGenerator. 4x20 Ecosaver Solar Panels, Rover Jr. robot vac. Fiberglass Steps and Lifesaver pool fence/gate.

    Previous pool: 9x18 intex with salt water generator and vinylworks 5x10 deck.

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    Re: Help im freaking out!!

    So, he says the the gray paint won't match. I guess he thinks black does? What the heck?!?!?? by pooldv. Made me smile! He really thought that was a real fix. I'm a QC inspector and deal with painted or the painting of steel almost everyday. Taking care of rusting steel is a multi step repair if you are going to stop it cold in it's tracks. The spraying of the black top coat on the rust is a temporary fix and the rust will come back in time. it would be best to remove this black and treat the rust with a metal wash primer or some naval jelly if you can't find a wash primer. Then paint the wash primer over with a buff or epoxy primer. Then apply a top coat(gray Rustoleum) on top of that primer. Follow the paint can instructions and the rest of the pool might rust but that area will not.
    Super job on the restoration! That had to be a lot of work but it came out very nice.
    12K gal, custom flipped kidney bean with spillover spa. All Pentair equipment, Whisperflo 1 1/2 HP, 400K BTU heater, Intellichlor IC 40 SWG, CCP-320 Cartridge filters, Kreepy Krauly pool cleaner with bootster pump, QuartzScapes in Aruba Sky blue, LED lights and travertine tiles for decking and stones on rear edge for landscaping. TF-100 test kit w/ SpeedStir

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    SuzyAbbott's Avatar
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    Re: Help im freaking out!!

    Sorry for the typos i turned off autocorrect and shouldnt have
    24' Sharkline Matrix. Coral Reef Liner. Clearwater II Cartridge Filter. Saltron Retro Salt WaterGenerator. 4x20 Ecosaver Solar Panels, Rover Jr. robot vac. Fiberglass Steps and Lifesaver pool fence/gate.

    Previous pool: 9x18 intex with salt water generator and vinylworks 5x10 deck.

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