Had the shotcrete done on Wednesday. The workers left pretty late and it was just about dark so yesterday as soon as I got home from work I ran out to take a look. The stairs look ridiculous. I have a tanning shelf with two steps down into the pool. They look so bad I got my measuring tape. The bottom step from floor of the pool is 3/12 inches, to the next step is 12 inches, then to the tanning shelf is another 12 inches. I'm thinking it should have been more like 9 inches each step. It was difficult to say the least going up and down these steps. We are in a retirement community and I worry about later on as we get older. Will try and post a photo. I immediately called the designer and he called the owner of the pool company. Waiting to hear back from them now. What would a satisfactory remedy be for this? To take the stairs completely out and redo. Please help, I'm don't know about these kind of issues.
Thanks in advance.