If you don't have a good test kit, then having the pool store run the tests is better than strips. Please consider getting yourself a good test kit such as the TF 100 or the Taylor K-2006 from tftestkits.net.
Pool store testing can serve a purpose, but the advice on this forum is based on accurate self-testing with a good test kit. No one will take care of your pool or know your pool like you do, so the first bit of advice is to get yourself a good test kit and only then, you can trust your test results and be in control of your pool.
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