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We installed our pool in 2009 and the original liner lasted 10 years. Since we had the new line installed --all but the first year--our pool leaks all but a foot of water out every winter. We are in NC and close it from late Sept to late April. We have searched and cannot find the leak. I am...

Our SWG kicked the bucket last year. We were using the Intex because of the cost. The last one actually made it a few summers before it died. I don't have to tell anyone how these things have skyrockected in cost. What are my best-most time and money efficient alternatives to a new SWG this...

We don't have a drain-it's a simple above ground pool so that is not an issue. I guess I will become the detective now and try to find the leak. LOL

We put a new liner in our pool 2 years ago so I don't want to do that, but we only have about 8 inches of water left. Most of our water leaked out over the winter. What is the best process to find that leak. I have bought a repair kit with patches and glue. My husband thinks it would be easier...

When we installed the new liner we used bleach until we got our salt and CYA added. Of course at the start I used borax, baking soda to get things balanced, but that has been 6 weeks ago. We added 360 lbs of salt which is what is recommended. It is very perplexing

Hi, I walked around the pool this morning to clean out the skimmer and noticed my salt water generator was "sleeping' due to high salt. We changed the liner this year and added the appropriate amount of salt and I tested it several times and it has been around 3200. I just checked it and added...

Hi, just had a new liner installed. I am going to add liquid bleach today and get the CYA started. In what order do I balance the chemicals? I understand that with brand new clean water I don't need a slam, but what level do I start?

We have slowly been watching our pool become empty over the winter. We knew we had a leak so we will getting a new liner in May.

Is it safe to swim with the FC at 24? The pool is crystal clear. We're just getting this algae outbreak under control.

Thanks. I didn't really want to hear that, but I'm glad I did.

We completed our slam several weeks ago and started up the salt water generator. I was tweaking the timing on the SWG and while I was busy I let the FC drop to 2.5. It was at this level for several days. I guess I should have added bleach instead of trying to get it up with the SWG. The poor...

I had already read the article on detecting leaks and it was VERY discouraging. The water continues to disappear. If it stops before the pool is empty, then we know it's somewhere on the wall and we might be able to find and patch it. We may just have a big, empty hole in the spring and in that...

Hi, We have had to add water to our pool all summer and have determined that we have a leak somewhere. We turned the pump off and plugged the in and out and the water has been gradually leaking out. We cannot find the leak. There is a damp place on the ground below the retaining wall which was...

We have owned our pool for 5 years. This is our 6th summer. We used Soft Swim from BioGuard for the first four summers and it costed us a fortune so last year we switched to SWG and love it. The question I have is related to the return in the pool wall. We had a little minor drip down the pool...

We pulled our cover off today and found a horrible mess. We should have bought a new cover last fall, but I thought we could get one more year out of it. The winter wind shredded it, so we have what looks like a farm pond instead of a pool. we usually open our cover to find a clear pool, but...

Hi, Right at the end of last season we had a lightening strike on our property that caused some kind of problem with our SWG. We had only used it one summer and it was only days till the end of the season so we just closed the pool. Now, when we plug up the generator, Hayward Aquatrol RJ, the...

Hi, We bought a Aquatrol RJ and installed it ourselves this spring. We have already replaced the timer on it. Ours came with a "no name" timer instead of the Glassin timer that was pictured in out book. We now have the right timer. We have a new problem though. Last Thursday evening our property...

I think I'll try contacting Hayward. I don't know that the power cord problem caused the timer to quit keeping time correctly, but Hayward should be able to supply a new timer.

Hi, We have a new Aquatrol RJ. We have the timer set to run the pump. Last week we had an electrical problem. The extension cord connecting the pump and aquatrol had a meltdown and cooked the pump cord. We have replaced the pump cord and moved the Aquatrol closer to the pump so that we don't...

Hi, Our pump cord got fried yesterday, probably by water getting in the extension cord. We have a salt water generator and the pump plugs into it , but it is a little too far for the 6 foot cord on the pump to reach so we used an extension cord. BAD IDEA. Can we get a longer cord from Hayward or...

Thanks. I knew there was a good reason. I trust TFP. Our FC is drifting down and we should be ready to start the SWG this weekend. What would be a good setting (%) and pump run-time to start with? I know it's trial and error until the best setting is achieved.

I do have one last question about the conversion to salt. Why are TFP's recommended levels different from Haywards recommendations that came with the AquaTrol RJ? They recommend FC 1-3ppm pH 7.2-7.6 CYA 60-80 (80 is best) TA 80-120 CH 200-400 TFP recommends FC 4-6ppm pH 7.5-7.8 TA 60-80 CYA...

We made it to CC at 0.5. We are in the process now of salting our pool and getting all of our numbers where they need to be to turn on the SWG. Thanks so much for all the great help. I will continue to visit and use this site and encourage everyone I know with a pool to check it out. I don't...

Our conversion has taken 2 weeks, but for the first week we were doing the FC test incorrectly. Sorry, but we didn't keep count of the chlorine. We have used at least 30 gallons.

Look at the beautiful blue water we have now. We are maintaining our FC overnight. My husband didn't check the CC's this morning because he was tired after working all night. I will check them in the morning. I feel pretty confident that we're almost converted.

We have been testing 3 to 4 times per day and today we have seen a significant change in the color. There is no more crud on the bottom or the walls. I hope we are past that stage. At first, we had all sorts of foamy looking gunk floating around, lying around on the bottom and stuck to the...

We just retested the FC and it's 5 so we're adding more bleach. The green actually is lighter than it has been. If we keep this up, it might be blue in day or two. Thanks to all of your for your help. I am going out of town and leaving the pool in my husbands hands for the next four days. I...

Ok, my husband wants to know if maybe we have an algae problem. Our FC was 1.5 again this morning with no goo anywhere, just green water. You can see by the picture I posted yesterday with the pool brush on the bottom that the water is not cloudy. Are we still in the baqua conversion or is this...