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I have a brand new iAqualink 3.0 that is hardwired, so wifi connection is not the problem. When I log in to my account from a browser I can see device status shows "Your iAquaLink is operating correctly" and it is Online. However when I try to access it by clicking on the name of the device all...

I have decided to hardwire my iQ900 to a network rather than rely on its unreliable wireless connection. However, I am having trouble figuring out how to create the exit hole for the ethernet cable. I found something on their website that says it has a "break-away piece." But I didn't see...

Hello! I'm a new member and first time poster. I need some help upgrading equipment. My dad has an iAquaLink 1.0 that is having tons of wi-fi issues. There are a lot of things I can do to improve that, but if I want to change the wifi settings of the device I have to plug a computer in via USB...