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Okay, it has been a while since posting here. But we have been slamming the pool for about a week and a half. Now, keep in mind that this is at my employers house and I don't live there. So measurements and chlorine additionsnhave been happening at morning and late afternoon on the days where I...

Thank you so much! I'll share this info and see how it goes!

Okay, I just called her to try it and she said the chlorine tablet worked.

I know, I'm trying to teach her new ways but I can only do so much. 🤷🏼‍♀️

Here are the test results I recorded from her water today. But I understand more information is needed. She has been taking her water to Leslie's to get tested and her results have been all over the map. Is there a way to verify if it's an organic stain? I assume that would mean algae and that...

I have a person I work for as a personal assistant. She has a 25,000 gal chlorine pool with some dark stains that popped up about a year ago. She says she has had pool people come out and they just say they don't know what it is. We performed one of those Jack's Stain ID kits and got no results...

We actually did buy a rain barrel a month ago, but because of everything going on we still have not received it...and we're about to get several days of rain. :cry:

Yes we used AA. I have been managing the TA by the pH, I have had to lower pH a couple times to get it down, it just still seems to drift up fairly quickly. Maybe I just didn't realize how long it takes to get through all the AA? Because it has been a couple weeks now since we finished that.

So after the stain removal we were trying to get the chlorine back up. We were running the pump 24/7 at 100% and it still won't stay high enough. We could barely get it to 1. So after several days of waiting for it to do it's job I finally got LC to bring it up because I didn't want another...

So we are new to pool ownership and just moved into this house in March. But I feel like we just keep running into more and more problems with this pool and i'm really starting to regret buying a house with a pool as it is taking a lot more money than I anticipated. We had so many friends with...

It is, but that is our issue. The SWG is not being able to raise it even at 100% and running it 24/7. I have had to supplement with LC just to get it where it is.

I was also thinking it was algae. It just looks very strange. It's very white, and like I said before ot's a shimmery substance. Even the spots where I would take the robot out of the pool and some of the water would drain onto the stone, after drying it looks chalky and shimmery.

Here is the progression. 5/3 Staining fixed sequestrant added. Added 4 lbs borax to raise pH to 7.2. FC was still at 0 due to dropping to perform AA treatment. Running pump 24/7. 5/5 FC 0.2, CC 0, pH 7.4, TA 90, CH 390, CYA 70, Salt 3600 I didn't mean to go 2 days without checking FC but...

Not really figured out. The cloudiness has gone down for the most part. Now i'm worried my SWG is not working properly because we can't seem to get our FC to go up eventhough we were running the pump 24/7 and had it at 100%. ??‍♀️

Been a while since posting but I wanted to give an update and also try to figure out what is happening. It took quite a while for our chlorine to drop from the SLAM in order to start working on the staining issue. I followed the post for AA treatment exactly. The stains all lifted and the pool...

Here is the picture of the equipment area. There is a metal pipe there that ends with the blue cap, it's a gas line.

So, I tried the vitamin c and it did clear up a spot on the bench. So what is my next step?

Updated signature to best of my knowledge. I'm not sure what pump or SWG model because previous owners left us the manuals but they cover multiple model types.