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Hello, We have a spa that shares the same water as our pool. We really never use the spa, so we haven’t used Spa Mode in probably a year or more. I’ve been working to clean out some fine debris left over from a DE filter issue that we just repaired and decided to try to run the spa in an...

Our DE filter needed a major cleaning, and some parts had to be replaced. We were not able to run the pool for about a week. During this time, the already greenish water became very green. The repairs were done Wed. and I have been SLAMing, testing, and running the pump 24/7 ever since. The...

I’ve been buying the 12.5% liquid chlorine from my local family-owned, trusted pool store for a few years now. This year, I’ve noticed that the brand has changed, but the strength of active ingredient has remained the same. However, I’m now noticing a sudsy film coming out from the returns...

I’m buying a skimmer vacuum head and hose so that I can clean up some fine dirt and debris that the Polaris doesn’t catch (goes right through the fine mesh bag). I’ve never used a skimmer vacuum before, so I want to make sure that I don’t do it wrong. I have a valve that I can turn from Main...

I use a Leaf Master with a white fine-mesh fabric drawstring bag attached to remove leaves and other Spring tree droppings from my pool. This year, some green clouds started coming up from the bottom while I was vacuuming the leaves, and the white bag got covered in green algae. I tried...

I’ve been having trouble connecting to the iAquaLink Web interface to manage my equipment daily runtime schedule since the weekend. Usually I would log in to the Web interface and I could edit my daily programs for any piece of equipment. I was in the process of editing the daily schedule for an...

I just turned on the spa for the first time in a few months. We have an air blower that is elevated about four feet or so on a pole. I heard the blower come on when I switched it on remotely, but no bubbles came from the spa jets. It ran for a few minutes, then shut itself off (I assume to keep...

Last summer, our pump needed a new motor. It's a 2 HP pump. When the tech came to install the new motor, he removed the impeller and showed me that the inside of the shaft was threadbare, and told me that it was also undersized. He replaced it with a larger impeller as part of the new motor...

Are any other iAquaLink users having trouble connecting to the system today? Mine says that my device is online, but when I try to access my equipment, it just says "waiting for connection". This has been happening all day today for some reason.

Hi, I backwashed our DE filter today, which is something that I've done many times before. Our system has a separation tank to collect the used DE when we backwash. I have attached a picture that shows our filter as well as the tank next to it. When I get ready to backwash, I turn the pump off...

Our old Aqualink control board outside by our equipment panel has finally quit. We believe that it's the original hen the pool was built in 1995. It is a board consisting of switches that slide back and forth that control everything (main pump, cleaner pump, and all auxiliary equipment). We have...

I have determined that I have a leak based on the bucket test. I went around doing the dye test today with the pump off, putting dye in and around all of the returns, both skimmers (putting the syringe into both holes at the bottom), the light niche, and any cracks that I saw in the plaster. I...

I am in N. Texas, where we are still having daily temps in the 90s. Pool temp is 80. I filled the pool up to the usual level on Monday morning, and by this evening (Friday), I had lost a little under 3" of water. I did the bucket test, and while both water levels fall, the water level of the...

I need to add some stabilizer, and I have a jug of Instant Conditioner that's been sitting in the garage for three years since I first bought and used it. Does it get old? Is there anything wrong with using it now, or should I throw it out and buy a new jug? I don't even remember what the...

I'm trying this again after last month's didn't take. Last time, I was gone for a few hours and the FC dropped quite a bit while I was away, so this time, I'm staying home and checking FC once an hour. I did a regular SLAM last night, water was clear (has been the whole time), CC is 0 (also...

Hello, Does anyone know if this product is good? We've never put DE into our filter ourselves. We've had a pool man do it when he cleaned the filter for us, and I didn't see what brand he used. I want to have some on hand so we can backwash when we need to, and want to make sure to buy the...

I have what appears to be mustard algae in certain places on the pool walls, in the shaded areas. When I brush, it just dissipates, but returns a day or two later. Meanwhile, water looks crystal clear and test numbers are good. I've read the info here about mustard algae, and I understand that...

A few weeks ago, we had what we thought was mustard algae in the shaded areas of our pool. The pool never failed an OCLT, so we went straight into an MA shock. We kept the FC at MA shock level for more than 24 hours, and during that time, we brushed, had Polaris running, threw all pool floats...

Hello, A few days ago, I started noticing yellow spots/stains on the wall of our deep end. I tried brushing over the weekend, but this didn't seem to have any effect (no dust clouds or anything). The water is checked & chlorinated every day with bleach, and remains crystal clear. The only...

Hello, I've attached a picture showing some white stains that we have on our blue ceramic tile around our spa spillover. We've only owned the house for a couple of months, so we have no idea how long these stains have been there. Our water is very high in CH because the previous owner's pool...

Hello, I have been using bleach as our chlorine source since we moved into our new home a couple of weeks ago. Water continues to look clean and clear, but I've noticed that the pH reading has climbed slightly during that time (I use TF-100). PH was at 7.2 back on 6/1, and has since steadily...

We have a PVC pipe joint that is leaking, and are seeing air bubbles coming out of the returns (some more than others). My husband tried applying a PVC sealant last night, but it hasn't solved the problem. I've attached a photo of the leak. You can barely see a drip of water hanging down from...

We recently purchased a home with a pool from a seller who had already relocated to another state. We don't have much info about the pool, other than what we've been told by a pool man who maintained the pool for a few weeks after the seller had already moved away. We're just having to learn as...

Hi, I'm considering purchasing a home with a pool in the Dallas/Ft. Worth area, and I've been advised by the general home inspector to have a pool inspector come to check everything out. Does anyone know of a reputable pool inspector in this area? Thanks!

Hi, I'm posting this on behalf of my dad in Tucson, AZ. He's having some trouble with high amounts of calcium. Here are the particulars about his pool: 10,000 gal. IG pebble tec SWG, cartridge filter, 1.5 HP pump His TF-100 test results are as follows (just taken): FC = 0 CC = 0.5 TA = 30...

This morning I found a dead bird floating in the pool. I scooped it out with a net, then tested my water (TF100) to see how things were looking. Here are my numbers: FC = 8 CC = 0.5 (it's been this way since I've cleared out recent algae) TA = 80 CH = 150 CYA = 45 pH = 7.5 I try to keep FC...

I recently SLAM'ed my pool to get rid of a slight algae problem (water wasn't totally green and no surfaces were slimy, but green clouds were coming up off of the bottom when brushed). I also used a polyquat 60 algaecide last week to try to help things a bit. The pool has been much better...

I have an Intex metal frame pool (just the metal poles and bars around the top, sides and bottom are vinyl), and I'm wondering about a couple of things as the end of the season approaches: 1. Does anyone know of a good way to clean the Intex Type A filters to cut down on the number of...

I've been using 8.25% bleach as my chlorine source for the last couple of weeks after coming out of a situation in which CYA got too high after trying to combat an algae problem. I now use a TF-100, and the CYA/chlorine chart said to keep FC around 6 with my current CYA level of 50. Each time...

I just did my first test with a TF100 kit, and got the following readings: FC = 5.5 CC = 0.5 CYA = 50 CH = 270 TA = 80 pH = 7.5 I've been using bleach as my chlorine. I have an Intex vinyl pool. Are these readings good?