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Hello! So, I went to backwash my pool just now and noticed the waterline was unusually low. The only thing I can think would cause that is a leak underground???? Then I continued to perform the backwash and new instantly there was something off. It was drawing in air from somewhere. There...

hello! Since slamming my pool it has been beautiful and maintainable ( imo). I do you the premium version of the app which is very helpful! My children swim most days. I have to add acid to lower ph almost daily. I also have to add a good amount of LC daily. Is this normal? My TA has...

Hello! I am working my way through pool school and I believe I need to SLAM my pool but has a few questions first. I will attach a picture of todays CYA reading. Can I get away with a partial drain and refill or should I drain the whole thing? Some background….. We came home from vacation...

I went to switch out the water leveler and the second I tried to turn it it broke off and now the threaded part is still in the pipe in the ground. How in the world do I get that out? TIA

Hello! I have attached my most recent results from Leslie’s. I go in vacation on Saturday for 2 weeks and wondering if I have to drain it? And, if so, do I do it now or after vacation? This weekend , before these results, I added 32 oz of Algaecide. 24 hours later...

I am wondering what is the cheapest I will find the IQ-POL-RSPS8 AquaLink RS Pool/Spa 8 online? And, is it hard to install? Is it reasonable or worth it to pay my pool guy $1750.00 to install it? Thank you

Hello ! Can anyone help with programming my Polaris EOS automation? I have a VS pump which does not go through my automation. They work simotaneously as I have the timers synchronized. My son tried to turn on the spa bubbles and ended up wiping all the presets. Then my husband went out...

Hello! I have a couple issues actually. I am hoping one solves the other. First, I have a leaking ball valve going to my heater. I also have a leak at the elbow in one of the two pipes coming out of my heater. Secondly, my Raypak heater has an error code "clean filter". All filters are...

I am having a similar problem with my pool cleaner. It is the same model and it moves but it is super slow. The RPM's are about 3. It used to work and just started going slow out of no where. I have cleaned out all filters. I have adjusted the 3 way valve and nothing is helping. I have...

Hello - I have a variable speed pool pump and another pump for just the spa. The spa overflows into the pool. So, today I shut off the spa water with the red lever so I could clean out the filter. Well, I forgot to open the valve to the water back open. I then went back later to turn the...

I have a Whisperflo WFE-4 single speed that I am swapping out with a new Intelliflo VS. I have a Polaris EOS 3 automation system. From what I have been told I am not able to run this pump through the automation system since it is so old. This is fine since I do not have a remote anyways. So...

I am trying to replace my dead single speed motor on my Whisperflo WFE 4. I have a home warranty and they wanted to rebuild my existing single speed motor. However, I fought them because in Arizona the new code is to have a dual speed or variable speed motor. The warranty company agreed to...

Our pool has stopped working. I went out one day and the Polaris EOS automation system screen was blank. I went to the circuit board and switched on and off the breakers and it came back on. This was strange in itself. SO, I am still not able to turn on the poo or spa pump. I can manually...

I noticed our pool was not cleaning at night recently and the spa was not spilling into the pool in the AM so I went out to the Polaris control panel box. The screen on the panel was blank. (It should not be blank). I then went to the circuit box and switched the pool ones off and on again...