Recent content by circupool

I have had some luck repairing cracked salt cells using the UV Light type glue. There are several brands; all come with a little UV light that triggers the glue to harden very quickly. Best to use a dremmel to first grind a small shallow groove along the crack to ensure a good bond. If that...

Good question. CircuPool does a lot of testing before adding any new products and the toughest test of all is when I put each item on my own pool. My pool is difficult; all lined in natural rock, and 40% covered with debris-dropping live oak trees! The CORE unit was super easy to install, and...

We are always glad to have an opportunity (again) to point out that CircuPool is not Compupool. Although the marketplace confusion is common, CircuPool is not affiliated in any way with the Australian company and never has been.

I'm very happy we were able to intervene and make things right. Rest assured, we have identified, and corrected, the situation that caused us to let you down.

Hi John Sorry about the confusion but the PSI warning relates to pressure at the salt cell, down-stream of the filter where the typical pressure is 1-3 lbs. (The water at this point is virtually dumping into the pool with very little resistance.) It has nothing to do with the pressure on the...

The original postings on this topic include posts that are now 7-years old and I want to point out that CircuPool has not had any connection to Compu Pool for about 4 years. Thanks for the opportunity to provide this update!

Just an FYI; CircuPool severed all connections to CompuPool about four years ago.

That is correct! CircuPool severed the relationship with CompuPool in the fall of 2012, four years ago! Please do not confuse the two companies.

Hello, That is most certainly not owned by CircuPool and we are very certain that it's not possible to build a unit of similar quality and sell it for $500.00. We suggest that you do your own research, including warranty performance history, and come to your own conclusions.

I am glad to provide some insight here; CircuPool products have not been associated in any way with CompuPool since the fall of 2012. As a side note, some of the "look alike" units out there being marketed as "identical to popular CircuPool units" are indeed made by CompuPool and do not have...

The unit will protect itself if salinity gets too high, so as long as it is generating there is no need to take action if you are sure the reading is fairly accurate. If you test your water and the unit is reading 400 ppm or more than actual, check the cell for debris; it only takes a little...

The "g" designation is for the new cell design; just released. It's an improved version with three ports for greater plumbing flexibility. The cell cord has also been redesigned to plug in at the control box rather than at the cell. Same exact warranty and both versions will be available for...

The CircuPool RJ series has two circuits that drive the salinity display; one for each polarity. When one side of the circuit displays differently than the other, it is almost always a calibration issue cause by a voltage spike such as lighting. I recommend calling the CircuPool techs at...

With the CPSC24, the water flow is detected electronically inside the cell so that is not the problem. Check to ensure that your cell is plugged in correctly and that the terminals are clean and tight. If that is not it, I would call the CompuPool warranty people at 888-989-7258 while you are...