I've quietly spoke of TFP to frazzled pool owners when the employees are not looking.
This store is an independent with 3 locations so I know I'm not make the corporation bigger. The store manager and I talk a lot about equipment and pool/backyard stuff but never about the Bioguard method and ALEX that they use. When they throw chlorine or pool toys on sale I buy. He'll even give me a deal on items not on sale. Maybe someday we will talk about the TFP method.
If they relied on me to keep them in business, they would have closed up shop long ago. LOL
I always say the best sales folks are not sales folks " Hey you need to add liquid chlorine " and wait for you to say " do you sell it" versus by pool store who after testing your water starts stacking stuff on the counter and says $199, card?"