Smartouch control stuck on CAnC.

pinkdrape

New member
Jul 1, 2022
1
Houston, Texas
My unbranded swim spa has a SmarTouch control that is stuck on CAnC. I have flipped multibreaker, Flipped GFI, tried pushing every combination of buttons in the manual. A spa repair maintance company I use sent a man out, then called me to tell me the Controller pack and controller need totally replacing for $2100.00, which includes $1000 labor. Does this sound right? I am apalled. Thanks, Sylvia
 

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Welcome to TFP

Lets see if @RDspaguy knows about that control system.

It looks like this company manufacturers the SmarTouch control system and you may want to contact them and see what they say about the message not in the manual.

http://www.spaspecialist.com/ACCmanual-acc.pdf1656943363945.png
 
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Oh, it's one of those...
I am not a fan of ACC and don't see alot of them. I can't find that error code listed, or any that resembles it. Those are difficult to troubleshoot without a box of test parts, so I would also recommend a new system. They also have a warranty that you won't get on a replacement part.
The price seems high to me, but depends on what they're replacing it with, how many pumps it has (multi-pump systems cost more), how hard it is to access, etc.
 
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