Sheer Descent Waterfall Leak

djpool21

Member
May 7, 2021
18
Raleigh NC
We have a 4-month old Sheer Descent waterfall that has a leak. Water is coming out along the top side of the fountain itself where it's mortared to the tile wall. The leak also appears on the back of the wall from the unit itself. Anyone have any comments about leaks with a Sheer Descent? I haven't found warranty information for it on the Jandy website and I have a call into them. I'm also working with our pool builder. Thanks for any suggestions.
 

ajw22

Gold Supporter
TFP Guide
Jul 21, 2013
28,533
Northern NJ
Pool Size
35000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-60
Post pics of your situation and where it is leaking.

It will be up to your PB to prove to Jandy that the leak is caused by a manufacturing problem and not an installation error.