I had my defective Intellitouch boards replaced by a pool technician with an Easy Touch system. The wireless control panel has been configured and operates the pumps, features, lights, etc. properly.
On the old system, I had a protocol adapter connected to my LAN and hardwired to the COM port with the antenna transceiver. The tech retained this configuration with the new antenna transceiver.
Now the Screen Logic app shows all of the pumps, features, temperatures, lighting and configurations (pump speeds, etc.) but cannot operate anything (run the air blower, for example). The app acts like it is in monitor only mode. In fact, if I use the slider to turn on the air blower, it turns green but after a few seconds, the slider returns to the off position. The opposite is true: If the Easy Touch turns on the air blower, I cannot turn it off with the app.
I have reset the adapter (several times), disconnected/reconnected the COM and ethernet connections, and verified my internet router has given the protocol adapter an IP address (192.168.7.57). I never enabled remote access.
Don't know what else to do. Can someone help?
On the old system, I had a protocol adapter connected to my LAN and hardwired to the COM port with the antenna transceiver. The tech retained this configuration with the new antenna transceiver.
Now the Screen Logic app shows all of the pumps, features, temperatures, lighting and configurations (pump speeds, etc.) but cannot operate anything (run the air blower, for example). The app acts like it is in monitor only mode. In fact, if I use the slider to turn on the air blower, it turns green but after a few seconds, the slider returns to the off position. The opposite is true: If the Easy Touch turns on the air blower, I cannot turn it off with the app.
I have reset the adapter (several times), disconnected/reconnected the COM and ethernet connections, and verified my internet router has given the protocol adapter an IP address (192.168.7.57). I never enabled remote access.
Don't know what else to do. Can someone help?