Hello! I am very much looking for some advice and so happy to have found this group. We have an inground pool with a salt system. Our pool is 7 years old. It appeared the salt chlorinator (Pentair IC40) wasn’t working any more as it wasn’t producing chlorine despite the salt level being fine. We realized these are only supposed to last 5 years so we bought a new one. The new one has been installed and running 24/7 for over a week. The salt level continues to read completely fine, but it is not producing any chlorine. Upon investigating I read that the chlorine level in the pool must also be normal for the system to start working – so over the course of the week we have dumped in 6 gallons of chlorine. Yesterday the pool store told me once again it is reading no chlorine and my ph was low. We got a substance to bring up the ph and added two more gallons and this morning…nothing. No chlorine. What am I doing wrong???? Please help!
Salt Water Help - Chlorinator not making chlorine
- Thread starter AlissaD
- Start date
- May 3, 2014
- 58,309
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Welcome to the forum!
What lights are showing on the IC40? How is it controlled? Do you have automation?
Do you have your own test kit that you can post test results from?
What does the pool water look like?
www.troublefreepool.com
I suggest you read ABC's of Pool Water Chemistry.
What lights are showing on the IC40? How is it controlled? Do you have automation?
Do you have your own test kit that you can post test results from?
What does the pool water look like?
Pentair Intellichlor ICXX SWG - Further Reading
www.troublefreepool.com
Alissa,
I really doubt that the problem is the salt cell.. I suspect that you have algae, even if you can't see it yet.. Is your pool cloudy or green?? If so, your pool is consuming more FC than your SWCG can generate..
The only way to know for sure is to run what we call an Overnight Chlorine Loss Test (OCLT) Overnight Chlorine Loss Test
You should take a look through our Pool School so you can quit going to the pool store.
Thanks,
Jim R.
I really doubt that the problem is the salt cell.. I suspect that you have algae, even if you can't see it yet.. Is your pool cloudy or green?? If so, your pool is consuming more FC than your SWCG can generate..
The only way to know for sure is to run what we call an Overnight Chlorine Loss Test (OCLT) Overnight Chlorine Loss Test
You should take a look through our Pool School so you can quit going to the pool store.
Thanks,
Jim R.
These are the test kits TFP recommends:
www.troublefreepool.com
.
Pool store tests and test strips are considered very unreliable.
Test Kits Compared - Trouble Free Pool
We have completed pool test kit reviews to show you the best kit. Check out the following comparison table for your best choice.
www.troublefreepool.com
Pool store tests and test strips are considered very unreliable.
- Nov 12, 2017
- 11,836
- Pool Size
- 12300
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Have you ever seen minute bubbles coming out of one or more or your returns when the old SWGs green "CELL" light was on? That's an indication that your cell is producing chlorine. And if so, do you see those bubbles now? Seeing them means "producing," but not seeing them doesn't mean anything, as they don't always makes it all the way to the pool. Only if you saw them with the old SWG but not now.
Post a picture of your SWG when the green "CELL" light is on, so Marty and Jim can have a look. Depending on your settings, the "CELL" light won't always be on. That's normal. It cycles on and off depending on how many green lights are on in the "SANITIZER OUTPUT" section of the SWG's controls.
Post a picture of your SWG when the green "CELL" light is on, so Marty and Jim can have a look. Depending on your settings, the "CELL" light won't always be on. That's normal. It cycles on and off depending on how many green lights are on in the "SANITIZER OUTPUT" section of the SWG's controls.
