Queen B says Hello & Help!! :)

Hello! I have read and researched I think just about everything. I even had a company come out to "OPEN" my pool, well, they just stopped showing up & won't return my calls. We are a military family that hopefully won't stay longer than expected here, so we are renting our house with the pool. Rental company will not get all the info needed so, information in signature is what has been told to me.
Green Algae so I know i need to SHOCK & use TONS of Chlorine to start. When the company came out they said our vacuum isn't working correctly OR the sand in our filter needs changed. I have spent TONS of money on just chemicals that everyone keeps telling me I need and really would like to throw the cover on and call it good before spending TONS more.

Any suggestions as to what to do? Am I making ANY sense??? Getting frustrated with this thing but my kids keep asking me to fix it.
 

Bama Rambler

Mod Squad
TFP Expert
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Jun 22, 2009
22,969
SouthWest Alabama
Welcome to TFP.
Have you learned how to use the Pool Calculator?
First thing to do is get the pH down. Use the pool calc to figure out how much muratic acid to add.
Then you need to add enough bleach to get the FC up to shock level for a CYA of 40.

You will get this clear it takes a little time but time and bleach is all it takes.
Post any questions you may have and we'll help.
 

duraleigh

Admin
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In The Industry
Apr 1, 2007
31,540
Sebring, Florida
Hi, QueenB,

I can add nothing smarter than what bama already said, Both of you emphasized the correct word....CHLORINE!!

don't know which to use, chlorox liquid or from the pool store...
Liquid from the pool store is the same as bleach....just more concentrated.....use the one that's the most convenient for you to get...price is usually about the same....don't use any powders.

Make sure you know howto shock correctly....it'll be the secret to your success.

read "How to Shock Your Pool" up in Pool School.
 

Richard320

TFP Expert
LifeTime Supporter
Jan 6, 2010
20,447
San Dimas, CA (LA County)
First things first. When you turn on the pump/filter, does it work? Is there water flow? Not just a little, but real movement? It should feel like someone's got the garden hose on and is squirting your hand from a few inches away. What does the pressure gauge read? Does it go to zero when you turn it off? Does the pump hum, or squeal, or make swooshing noises? Can you see air in the pump basket? Is the pump basket loaded with debris?

Once you have some circulation, then we can worry about backflushing, figuring out how the vacuum works, and shocking it. Speaking of which, are those test results from a store, a test kit, or test strips? As soon as it stops being a stagnant swamp and becomes a circulating swamp, you'll need a good test kit. It is essential. Without it, you're just dumping expensive chemicals in the pool willy-nilly. You'd have better luck trying to paint a masterpiece in a black room. Same thing, working blind.
 
First things first. When you turn on the pump/filter, does it work? Yes it works and from what I see it works good. Is there water flow? Not just a little, but real movement? It should feel like someone's got the garden hose on and is squirting your hand from a few inches away. What does the pressure gauge read? Pressure Gauge doesn't move, it stays on zero. Does it go to zero when you turn it off? Does the pump hum, or squeal, or make swooshing noises? Pump doesn't make noises. There is a filter/skimmer basket attached to the pump and it all seems to be working to the best I know. I hear swooshing when I shut it off to backwash. The jar on the side turns algae water then when it fades, I shut it off again and rinse, then back to filter. Can you see air in the pump basket? None that I see. Is the pump basket loaded with debris? Cleaned, no debris.

Once you have some circulation, then we can worry about backflushing, figuring out how the vacuum works, and shocking it. Speaking of which, are those test results from a store, a test kit, or test strips? I used the HTH water kit with the drops for the previous test results I posted. I also compared them with the the test strips. They were in the same range- give or take a few.
 
Ok, went and got my water tested. Chlorine of course is zero. Total Alkalinity is 11. Ph is 8. CH is 83, CA is 9...no copper & no iron. I was told to get the debris out as much as possible which is hard cause I can't see the bottom. Will try my best though. I'm getting bleach but couldn't find how much to put in for my pool per volume. Did I miss something? How much would I need?
 

257WbyMag

TFP Expert
LifeTime Supporter
Feb 23, 2008
5,061
Denton, TX
Welcome to TFP!

Go ahead and lower the pH with muriatic acid down to 7.2. Then shock with bleach to clear your pool.
 

frustratedpoolmom

TFP Expert
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In The Industry
May 20, 2007
12,177
SWSuburban Chicago, IL
TA is 11?
CYA went from 40 to 9? I'm skeptical about one or more of those results.
Is a good test kit within your means right now? I understand your situation there is temporary but at this point it's kind of just guessing...KWIM?
Welcome to TFP by the way... :)
 
Thank you...I've got to order a good test kit. The first results were from the HTH Strips, got rid of those. I have an HTH 6way test kit but that is from last year, I'm assuming they go bad. The person who tested my water at the pool store was very young and skippe/stuttered over her words when I asked her questions.

So...I've got impatient and put 4- 196oz bottles of bleach... You can call me "DUMB DUMB"...I forgot to get muriatic acid. I will have to pick that up tomorrow after work, along with more bleach, I'm assuming. :( I don't know what I was thinking. Long day, guess I wasn't.


So, any suggestions as to where to go now? Do I filter all night? Wait until tomorrow to start over AFTER I get the acid? I picked up 8 gal of bleach today & used 4 so far.
 

frustratedpoolmom

TFP Expert
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In The Industry
May 20, 2007
12,177
SWSuburban Chicago, IL
I'd leave the filter going all night if you can (if the pressure is not rising too much or set it to recirculate if you can) and then start fresh in the morning.
Get that PH down first!... I'd trust last year's HTH 6way over pool store testing any day, LOL was the kit stored indoors?
 
Yes it was stored in doors. I'd really like to get this going for the kids, I feel horrible and my husband, he'd just rather put the cover on and call it a day. So, I'm stuck with it.

I'm going to run the filter all night and I guess backwash in the morning, then start all over tomorrow evening when I get home. I will listen to and follow whatever I need to from this site. It's quite addicting. :) THANK YOU!!!
 
Ok...added the muriatic acid to lower my ph...its been circulating for approx. 1 hour...I got a LOT of leaves out of the pool that I didn't get out last night. Not really bringing much of anything up now. From the 4 gal I put in last night the pool is a lot bluer. Not green anymore. The ph is currently at 7.5...should I wait longer or shock now?
 

Richard320

TFP Expert
LifeTime Supporter
Jan 6, 2010
20,447
San Dimas, CA (LA County)
queenb said:
Ok...added the muriatic acid to lower my ph...its been circulating for approx. 1 hour...I got a LOT of leaves out of the pool that I didn't get out last night. Not really bringing much of anything up now. From the 4 gal I put in last night the pool is a lot bluer. Not green anymore. The ph is currently at 7.5...should I wait longer or shock now?
If it were me, I'd recalculate, drop pH to 7.2, give it half an hour with the pump on to circulate (brushing also helps) then let 'er rip! The reason being, you won't be able to test pH while you're shocking. Well, you can, but it will be meaningless, as the chlorine will bleach out the test solution and cause it to read wrong.

Shock it! Hit it hard! Algae doesn't sleep.
 

Richard320

TFP Expert
LifeTime Supporter
Jan 6, 2010
20,447
San Dimas, CA (LA County)
queenb said:
Oh...you said change the pump to recirculate...its on filter now. Do I change it? Ahhhh...
No. Just make sure the water is circulating, so it mixes. It can go through the filter. If the filter starts loading up and you don't feel like getting up in the middle of the night to clean it, then put it on recirculate.

I hope you're taking pictures of all this. A beautiful sparkling pool will incite even more envy if you show the before pictures.