I am having an issue with my Jandy pro flo pump. The system is new and has only been in place since May and up until a couple of days ago worked fine.
I have a salt water pool and sand filter. I’m the company that did the install has left me high and dry and provided no instruction or support.
A little background- until this week my in ground pool did not have cement so as you can imagine lots of dirt/clay was getting into the pool from everyday use.
I had no instructions and I consistently vacuumed the dirt from the bottom using an in-line vacuum and always vacuumed on “filter” mode which I now realize was a mistake. To make things worse I didn’t know I should be backwashing regularly and this all seemed to come to a head on Wednesday when my returns were dispersing dirt back into the pool. I also noticed at that time that my flow was intermittent.
I proceeded to backwash rather heavily to try to rectify the problem and even while backwashing the flow was intermittent.
I also had dirt and tiny pieces of gravel that had gotten inside the pump.
I was able to suck all of that out with a. Shop Vac and even went so far as to take the pump apart and cleaned some grit from around the impellar and confirmed it was not clogged or broken.
I put everything back together and ran the pump on recirculate to see if the filter was the issue but I get the same result.
The main symptom is that the pump primes and I can see the water rise into the pump and just before it gets to full pressure you can hear the pressure release and then the water flow drops almost to nothing and stats over again. The gage shows it only gets to about 8 and then drops to 0 and this is continuous.
Thinking I had a seal issue I replaced the oring on the pump lid, used ample lube and the problem still happened.
Any other suggestions on what could be causing this issue? I assume it’s a leak but could it be a clog?
We are very disheartened because our pool is brand new and we can’t even use it now that we finally have cement!
I have a salt water pool and sand filter. I’m the company that did the install has left me high and dry and provided no instruction or support.
A little background- until this week my in ground pool did not have cement so as you can imagine lots of dirt/clay was getting into the pool from everyday use.
I had no instructions and I consistently vacuumed the dirt from the bottom using an in-line vacuum and always vacuumed on “filter” mode which I now realize was a mistake. To make things worse I didn’t know I should be backwashing regularly and this all seemed to come to a head on Wednesday when my returns were dispersing dirt back into the pool. I also noticed at that time that my flow was intermittent.
I proceeded to backwash rather heavily to try to rectify the problem and even while backwashing the flow was intermittent.
I also had dirt and tiny pieces of gravel that had gotten inside the pump.
I was able to suck all of that out with a. Shop Vac and even went so far as to take the pump apart and cleaned some grit from around the impellar and confirmed it was not clogged or broken.
I put everything back together and ran the pump on recirculate to see if the filter was the issue but I get the same result.
The main symptom is that the pump primes and I can see the water rise into the pump and just before it gets to full pressure you can hear the pressure release and then the water flow drops almost to nothing and stats over again. The gage shows it only gets to about 8 and then drops to 0 and this is continuous.
Thinking I had a seal issue I replaced the oring on the pump lid, used ample lube and the problem still happened.
Any other suggestions on what could be causing this issue? I assume it’s a leak but could it be a clog?
We are very disheartened because our pool is brand new and we can’t even use it now that we finally have cement!
