I have a 1 year old 22,000 pool. I've recently noticed that when the 3hp Pentair Intelliflow VSF pump is on its high setting, it really isnt moving much water. Using screen logic from my phone I can confirm when the schedule is running for Low and High speeds. If I configure the settings for RPM and set to the max, the output flow is still much lower than it should be. For example setting it for max 3450 rpm, the pump will only output 29 gpm. If i switch the settings for max flow (130 gpm), the pump only outputs about 52 gpm. Higher than when I had it set for RPM,but still not at the max setting. I did not have any problems with this pump last summer when pool was brand new. I have confirmed that the skimmer baskets, and pump baskets are clear of debris and have even checked the impeller to ensure it has nothing clogging it. And I cleaned the cartridge filter. Nothing has corrected the problem. I've been on phone with Pentair support multiple times. The first call I spoke with a pump tech. He said the individual settings on the pump were fine and he thought the problem was with the control panel and automation. Several more calls to the automation people, they confirmed what I see, but they wont admit the problem is with the Pentair equipment. I dont want to spend hundreds of dollars to hire a pool person to come out and confirm that there is something wrong with the Pentair equipment. I'd rather convince Pentair of that so that it would be covered under the warranty. Any suggestions?
Michael
Michael
