PoolSupplyWorld

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pooly1

Well-known member
Mar 24, 2012
107
Michigan
Im sorta worried about my solar cover order from this company. Ive seen some positive reviews on this company but everytime I live chat with them on my order I get a different story. My order went from 3 to 4 days to possibly 7 days and two days ago they said yesterday I would recieve the tracking number and now today they said tommorow :cry: all I can do is cross my fingers
 

PSW

TFP Expert
Platinum Supporter
LifeTime Supporter
In The Industry
Feb 13, 2012
728
Phoenix, AZ
Hey, pm me your order number and I will dig into this asap! You should not be getting mixed messages..and I am happy to clear things up for you!
 

deweypip

Well-known member
Jan 19, 2012
115
Richland, PA
Pooly1,
I ordered my entire package from these guys. Was a little concered ordering because I don't put in a pool everyday, it's a lot of $$, and I'm in PA, order came from CA.
I couldn't be happier. They kept us up to date with phone calls, and emails all the way through. No parts were missing. Our solar cover took a little longer to get, but I guess it had to be made to our pools dimensions which took a little longer than normal. It arrived, a week or two after the main shipment, but it did arrive. Poolsupplyworld kept us up to date with info concerning the solar cover, and it's ship date, when it did finally ship. The pool assembly went off this week as expected. Everthing needed for the pool was on site.
Very happy with Poolsupplyworld.com. i would recommend them.
 

GZelano

LifeTime Supporter
May 16, 2008
50
Hockessin, Delaware
I would like to add that i ordered my Jandy VS Proflo from PoolSupplyWorld and they had the best pricing and the pump arrived on time. I did forget to enter my TFP code to get my discount, but that was my fault not theirs. I did try to buy my iAqualink from them as well, but their price was higher than Glenridge Pool Supplies and when i contacted PoolSupplyWorld they were unwilling to match prices so i had to buy from 2 different places. I also got my Jandy replacement salt cell from PoolSupplWorld last year and had no problems. I will definitely buy from them again.
 

PhilDeez

Active member
Mar 22, 2012
34
Last week I ordered a 24' round AGP with ladder,liner,cove,light, solar cover and chlorine. The liner and solar cover arrived yesterday and today, but I order my pool on a Monday, and by thursday it was on my doorstep. I would defiantely order from them again.
 

PSW

TFP Expert
Platinum Supporter
LifeTime Supporter
In The Industry
Feb 13, 2012
728
Phoenix, AZ
When you are looking at the shopping cart, there is a box in the lower left that says "Have a Discount or Mention Code?"

Simply put the coupon code in that box and press 'Apply'

If you have any questions, you can always send me a pm or email. Also, our latest coupon code is always listed on our Facebook page.
 

nelson411

Gold Supporter
LifeTime Supporter
Aug 5, 2011
165
Northern California
Hi.
I've been lurking and thinking about buying a pool from Poolsupplyworld.
I would like to learn more about the TFP code I've read about. Where does one get the code? Is there a secret handshake involved? :)
Many thanks!
Liz :wave:
 

Kappadon3

LifeTime Supporter
Jun 25, 2012
20
winterville, nc
I am finalizing my order on PSW. I am meeting with the PB this afternoon and should have an idea if he is able to work with my selections. my order will be...
Polaris 9300 Sport In Ground Robotic Pool Cleaner
Hayward SwimClear Cartridge 425 sq. ft. Pool Filter
Hayward EcoStar Variable Speed Energy Efficient Pool Pump
16' x 32' Merlin 15-Year Smart-Mesh Rectangle Center End Step Cover - Tan
still need a good SWG - recommedations?

I would love to the secret password/handshake/high-sign/etc. to a discount code
Oh yeah just liked you guys on FB
 

tick221

LifeTime Supporter
Jun 22, 2011
141
Just wanted to bring this back to the top and say that I am beyond thrilled with my pool order from PSW. I did a full order of pool, pump, liner, etc and not only did the order ship incredibly fast but their order support was fantastic as well. I received a few damaged pieces due to the manufacturers packing and PSW's rma department went above and beyond with updates through email and called me almost daily to make sure I got what I needed.

Fantastic company with fantastic employees that really care about their customers.
 

VinceL

LifeTime Supporter
Apr 28, 2012
209
Newton, NC
I just wanted to add my positive experience with Poolsupplyworld to this thread.

Earlier this month I ordered a Polaris 9300xi, SR Smith Typhoon waterslide, and a set of 4 filter cartridges for a Hayward C3030 filter. Everything arrived promptly. I had good communication from PSW. I had some questions about the waterslide and some other products. Blake was very helpful in answering them.

Great prices, great customer service, and fast shipping! :party:
 

Netwit2008

Member
Jul 28, 2012
12
Land of Oz-Kansas
I had to unexpectedly get a new pool after we tried to move locations with our existing one and found it probably wasn't safe to reuse it. I got the Sharkline Reprieve AGP, 15 x 48. It arrived in less than a week with no problems. I was satisfied with the service and the price. So much so I just today placed an order online for a replacement liner from them. I'm praying the good and prompt service will be twice as nice the second time around!
 

aquaman

Well-known member
May 28, 2008
122
OK - my booster pump just crapped out and I need a new pool sweep anyway as my 6 yr old Legend has been problematic. Thinking Polaris 9300 Sport - does PSW like? troublefreepools =any negatie comments?
TFP discount code please?
 
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