Pentair Ultratemp Heat Pump not working

lorraineQC

New member
Jul 26, 2021
1
Montreal, Canada
Moved from here.
Was this issue fixed? If so, how?
I'm having a problem as well.
Yesterday I noticed that the temp of my pool was cooler than usual and that the wasn't coming out any warmer after it was filtered/heated.
My Ultratemp Ultra was on and seemingly working. I turned it off, then back on. It didn't fix the issue.
I cut the power to it and left it without power for 30mins or so hoping its system would reboot.
When I turned the power back on and turned the system ON, it went through the 5 min restart cycle. Once comepleted, I could hear that the it tried to turn on but it didn't boot up. Now the pump is on the ON position but nothing is happening (the fan is not coming on).
I am not getting any error codes.
I'd like to take a crack at fixing it myself and hopefully save $$$. Service calls are overpriced!
PENTAIR ULTRA TEMP HEAT PUMP
 

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ajw22

Gold Supporter
TFP Guide
Jul 21, 2013
29,915
Northern NJ
Pool Size
35000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-60
Check the contactor in the HP. We have seen a few UltraTemp HPs that have burnt wiring at the contactor.

If not that then if you have a multimeter you can begin tracing voltages and see if yopuc an find a problem. Is the HP circuit breaker tripped? Check the electrical disconnect by the HP.


Pentair_UltraTemp_Burnt_Contactor1.jpg
 
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