Pentair pump casing cracked

Fishy1234

Bronze Supporter
Jul 6, 2018
103
Apple Valley, CA
My pool / spa pump casing cracked when I had it in spa mode, and the leak is bad enough that I need to leave it off. I just cleaned the filter 2 weeks ago and prior to cleaning I had the system in spa mode while sweeping to sweep spa debree into the filter. Immediately after sweeping I turned the pump off and noticed mucky brown water in the basket and pool skimmer. The dirty water cleared up got sucked back into the filter. Can that be related to the pump casing cracking while cleaning the spa this time? What could have caused the pump to crack?
 

Jimrahbe

Mod Squad
TFP Expert
LifeTime Supporter
Jul 7, 2014
14,212
Bedford, TX
1234,

I can't think of anything that you could do that would cause the pump casing to crack under normal use...

The two things that could do it would be, if the pump was allowed to freeze with water in it during the winter, or treading the input and output connections in way too tight.

Thanks,

Jim R.
 

Fishy1234

Bronze Supporter
Jul 6, 2018
103
Apple Valley, CA
1234,

I can't think of anything that you could do that would cause the pump casing to crack under normal use...

The two things that could do it would be, if the pump was allowed to freeze with water in it during the winter, or treading the input and output connections in way too tight.

Thanks,

Jim R.
It has freezing protection and run in winter.
 

mknauss

Mod Squad
TFP Expert
Bronze Supporter
May 3, 2014
22,397
Laughlin, NV
Call them tomorrow. Be very nice. You should get a replacement. That is an odd failure. I can't say I have every seen one on the forum in the last 5 years.
 
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Fishy1234

Bronze Supporter
Jul 6, 2018
103
Apple Valley, CA
The pump should have a 3 year warranty from when the builder put it in service. Is the builder an authorized Pentair distributor?

Let us know how it turns out with Pentair.

He mentioned someone from pentair by name, so I assume he dealt with them before. John Kennedy, Southern Comfort Pools here in Apple Valley. California.