Pentair/Maytronics 930 - Control Panel will not light up

JJ_Tex

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Jul 17, 2019
3,714
Prosper, TX (DFW)
Pool Size
13000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
On Friday afternoon the PB brought over my new robot. It a pentair branded maytronics 930. I put together the cart and sent it on its maiden voyage for a 1 hour cleaning. After about 45 minutes it stopped. I tried to turn it back on and the control panel would not respond, so I emptied the basket and put it up for the night.

Yesterday, I put it back in the water, hooked everything up and the control panel would not come on again. I randomly was pressing buttons on the control panel and while no lights were on the control panel, I noticed that the robot was moving around in the water. It cleaned for about an hour, did a pretty good job, and stopped. I again pulled it out, emptied the basket and put it on its cart.

This morning, I put it in the water, hooked everything back up. Still no control panel lights and randomly pressing buttons didnt ever turn on the robot.

Do I have a defective robot, user error, etc? Pics are included as well.
 

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Yeah, thats my plan, but I didnt want to bug him on a Sunday and I wanted to rule out any user errors or simple fixes first.
 
As a quick update, PB called Pentair yesterday afternoon. The warranty guy came out this morning, replaced the control panel and it seems to be working like a charm. I even dropped it into the spa and drove it around a bit using my phone.
 
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