pentair intellichlor ic20, no lights on cell, power center seems fine

evans

New member
May 27, 2022
1
Harrisburg, NC
- power center is +5 years old
- IC20 is 11 months old
- liner was just replaced
- pool filled and salted
- IC20 worked fine for a week or more
- IC20 was showing salt at proper level
- one day i notice no lights on cell

This is an older style power center with glass fuse in the bottom. I checked fuse and it is good.

I removed the cover and verified LED on control board was lit.

Wondering what next steps might be to troubleshoot this issue.

Thanks in advance!
Mark
 

Dirk

Gold Supporter
TFP Guide
Nov 12, 2017
10,315
Central California
Pool Size
12300
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-40
Under warranty, right? When mine went bad, I called Pentair directly and they sent an authorized repairman to my pool to fix it (a local pool guy). He replaced it, actually, with a new unit. Don't try to fix it, or troubleshoot, let Pentair deal with it. That's what a warranty is for, and it's paid for by a large chunk of what the thing cost you. Call them, they'll probably give you a few troubleshooting steps to assure themselves that it's the new IC, then they'll take care of you.
 
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