Pentair Intellicenter - MasterTemp Communication Lost

hilmiorta

Member
Oct 5, 2020
20
Redondo Beach, CA
Folks -

I have a relatively new pool - 1 year old.

Automation is a Pentair IntelliCenter i10PSIC60 and we have a MasterTemp 400K and IntelliChlor.

This week I've been getting a lot of notifications.

MasterTemp Communication Lost & occasionally IntelliChlor communication lost.



As far as I can tell - there's no impact on any functionality - the Spa/Heater and Chlorinator work fine.

Tried to call Pentair support, I gave up after 1 hour on hold.

Any ideas why this is happening and how I can get it resolved ?

Thanks

Hilmi
 
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ajw22

Gold Supporter
TFP Guide
Jul 21, 2013
36,770
Northern NJ
Pool Size
35000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-60
Does your MasterTemp have a five button keypad or six button keypad?

Pentair_MasterTemp_Keypads.jpg


If you are comfortable opening up the panel and showing us a pic of the CBs and wiring in it and flip down the top panel and show a pic of the low voltage wiring.
 

ajw22

Gold Supporter
TFP Guide
Jul 21, 2013
36,770
Northern NJ
Pool Size
35000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair Intellichlor IC-60
CBs are the circuit breaker. Open up the lower panel and show pics of the high voltage wiring.

You have the older model Mastertemp that does not have the RS-485 connection so it is connected using the firemans switch to J2 on the upper board. Without the RS-485 link I don’t know what communication link the IC is complaining about.
 
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