Hi, we are the owners of a new beautiful 19x28 pool with all sorts of features. We are however concerned about our skimmer and overflow set up. We have 1 paramount Venturi skimmer for the entire pool. PB stated and reassured several times that the scammers are more effective and you only need one versus the traditional two skimmer set up. Well it is more efficient but only on half of the pool. It doesn’t pull anything over from the other side of the pool. Our biggest issue is that they did not plum and overflow anywhere else except the port that is attached to the Venturi skimmer. We have gotten two rains recent of about 2.5” and our pool has almost overflowed both times. Currently our concerns have been brushed off. We live in an area where heavy rain storms are common. The one skimmer has been an issue since day one and not installed well. I am concerned now that our one overflow is not enough or blocked. Since PB isn’t taking my overflow concerns on our brand new crazy expensive pool seriously, who can I reach out to? Is it possible to have a true overflow added? We have two friends who love very close, who built with same PB and they do not have this issue with pool getting very full with a couple inches of rain. Thank you!
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