My husband and I are having a new pool installed, and we are having several issues with our builders. The builders are wanting final payment before the pool is complete, and they want us to pay the concrete company directly even though we have no contract with the concrete company only the pool company. Although there are many issues with the install, the biggest concern is how high the pool was installed. It looks like a bubble in the middle of our yard. The crew hit a rock when digging and I think they were just being lazy and said that's good enough. We have already paid over $14k deposit and we are extremely unhappy. We are first time home and pool owners looking for advice and thoughts.